Even for Africa this hotel was shocking.
A modern and glossy exterior does nothing to make this hotel a 5 star. I fear many cuts where made in its construction and I fear the staff training too is being cut left right and centre.
I was appalled at the price of everything in the hotel. The cheapest thing on the room service menu was USD$15 and that was before the addition delivery charges and tax was added. If you wanted anything to sustain you one can expect to pay upwards of $50 dollars for a simple burger and chips.
I found the room although large to be rather frustrating to operate. I could not switch the light off in the wardrobe which meant a line of bright light lit up the bed. Controls for the lights are on the tv remote control but they where difficult to use as the remote had seen better days and when in the shower I couldn't help but notice lots of small hair shavings stuck to the tiles at eye level where clearly someone had shaved. It was pretty disgusting and made me question the cleanliness of the hotel.
Also a distinct lack of an iron, ironing board and yes even a Hairdryer made be once again question this hotels 5 star qualities.
Option are limited in Luanda and the greedy management of this hotel clearly know that. On the plus side the bed was comfortable.
I won't be disappointed if I never return.
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- Also Known As:
- Talatona Hotel Luanda