Part I: Botswana is a lovely, well run, rising nation in Southern Africa. I was impressed at the infrastructure and marveled at the pace of growth around me in Gabarone. Part II: The Lansmore Masa Square hotel is part of that growth. It is new - obviously managed by folks who have run hotels elsewhere - and run them well. That being said, this hotel is a work in progress. The rooms were spacious, clean, and well-appointed. The staff was friendly and responded to every request with smart, professional zeal. They haven't quite mastered the art of anticipating guest needs. And there were some essential business needs that they couldn't quite meet, such as reliable working internet - and no alarm clocks in the rooms - which required a daily wake up call request. They'll get tired of that last bit and provide alarm clocks for the rooms eventually. Also, the pool space is a wasted opportunity on the third floor roof. What should be a focal point of social activity - was relegated as a forgotten space. For three days straight the pool was closed for "cleaning," however, the remains of several parties (champagne bottles, ash trays, and beer cans) remained on the pool deck - giving it a quite neglected feel. Also, poor choice of installing a particle board bar top on the uncovered bar - warped and peeling. Come on, how many millions of dollars was spent to build an attractive modern hotel, and you couldn't spend another $1,000 on a granite top?
All in all, the Lansmore is nice, clean, comfortable, and friendly. I'm sure they'll work out the final details and rise well above the other top-end hotel choices in Gabarone. Certainly, at the Lansmore, you don't have the "casino crowd" in and out of the lobby as you find at the Gabarone Sun.
I'll give the Lansmore a couple more test runs before I enter my final verdict.
- Official Description (provided by the hotel):
- Masa Square Hotel is a business first luxury hotel in the centre of Gaborone's business district. We strive to make doing business in Africa easier by offering the best Gaborone has to offer in terms of service, FREE WIFI, free airport transfers and a genuine desire to look after our guests. ... more less
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