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Gale K
Gaborone, Botswana

Room 255

4.0 of 5 bubblesReviewed 7 Dec 2016
As much as it was my first time at Met court i enjoyed my stay. It was very comfortable and i would recommend Met court to any one.Hopefully i would be back soon with the rest of my family now for Christmas dinner.
Date of stay: November 2016
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review
Responded 8 Dec 2016
Dear Galebowe

Thank you very much for supporting The Walmont and for giving us feedback.

On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests

We look forward to welcoming you back in the near future.

Kind Regards

MICHELLE
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (282)
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103 - 108 of 282 reviews
Reviewed 7 December 2016

I checked into this hotel, and i was very happy with the facilities and the wonderful attitude of the staff. I will definitely go back again. This hotel is exactly what it pretends to be. Very very good experience.

Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Meander75153
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 8 December 2016

Dear Michele

Thank you very much for supporting The Walmont and for giving us feedback.

On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests

We look forward to welcoming you back in the near future.


Kind Regards

MICHELLE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2016

I was very courteously received even though it was after 10 PM...I was allowed to order food which was delivered to the room despite the late hour...The room was very clean and the bed and pillows were very comfortable...I especially liked the fact that CNN International news was available because I needed to catch up on the latest world news stories...All told it was a very pleasant hotel stay... Mark L., USA

Date of stay: November 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mlearn20052005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 1 December 2016

Dear Mark L

Thank you very much for supporting The Walmont and for giving us feedback.

On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests

We look forward to welcoming you back in the near future.


Kind Regards

Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2016 via mobile

Conviently located / Halaal food available in complex
Spa also available in complex
Casino also in complex
Rooms are neat and clean
Service is good
Check in and check out was fast
Reasonabily priced
Good

Date of stay: November 2016
Trip type: Travelled on business
Thank SollySumra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 1 December 2016

Dear Solly Sumra

Thank you very much for supporting The Walmont and for giving us feedback.

On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests

We look forward to welcoming you back in the near future.


Kind Regards

Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2016 via mobile

Great to be back. Check-in same as last visit, seamless. Staff very friendly and helpful. Room was ready on time and my special request was attended by the reception in record time.I was glad to see that the pool was repaired and in excellent condition even better with the temperature in the mid thirties.

Date of stay: November 2016
Trip type: Travelled on business
Thank 459pieters
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 8 December 2016

Dear Guest

Thank you very much for supporting The Walmont and for giving us feedback.

On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests

We look forward to welcoming you back in the near future.


Kind Regards

MICHELLE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2016

I booked two queen bed room and when I arrived they don't have room. I told them to upgrade me the room if they don't have the room which I have booked but they didn't understand anything. That was my first and last visit to the hotel.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pintudholakia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 13 November 2016

Dear Guest

Thank you for supporting Walmont Hotel and thank you very much for completing our E-Questionnaire.

We are disappointed to learn of your negative experience with us.

Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is only through the feedback from our valued customers that we are able to take corrective measures in improving our product.

We understand your frustrations have been caused by a service standard that is not what you expected from us and we will immediately begin work on correcting this.


Yours sincerely

Michelle
GRO

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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