We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
jfurs
Scottburgh, South Africa

Waste of mondy

1.0 of 5 bubblesReviewed 16 Jan 2017via mobile
Hospitality poor! Except for one girl who was helpful. Had to take own luggage to room which was like a matchbox. A few folded up tissues in bathroom, no box of tissues in rooms as I changed rooms due to no hot water and electrical problems. Room service not till after 6 pm. Food was horrible! Had to walk to Grand Palm restaurants for meals. Not even a coffee shop on the premises. Poor comparison to the Grand Palm. Never will come back here. Definitely waste of money and time.
Date of stay: January 2017
Trip type: Travelled solo
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Guest Relations Manager at Peermont Metcourt Inn at The Grand Palm, responded to this review
Responded 18 Jan 2017
Dear Guest

Thank you for supporting Walmont Hotel and thank you very much for giving us feedback.

We are disappointed to learn of your negative experience with us.

Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is only through the feedback from our valued customers that we are able to take corrective measures in improving our product.

We understand your frustrations have been caused by a service standard that is not what you expected from us and we will immediately begin work on correcting this.

Kind Regards

MICHELLE
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
£101
Fully refundable
No prepayment needed
  • Expedia.com
    £100
  • Priceline
    £100
  • Hotels.com
    £100
1.6 miles from Peermont Metcourt Inn at The Grand Palm
Free Wifi
Free parking
Entrance to the resort and casino at night
£98
Fully refundable
No prepayment needed
  • Expedia.com
    £110
  • Hotels.com
    £110
  • AVANIHotels.com
    £77
3.2 miles from Peermont Metcourt Inn at The Grand Palm
Free Wifi
Free parking
Premium Room
£61
Fully refundable
No prepayment needed
  • Priceline
    £61
  • ZenHotels.com
    £51
  • Expedia.com
    £60
1.3 miles from Peermont Metcourt Inn at The Grand Palm
Free Wifi
Free parking
£67
Fully refundable
No prepayment needed
  • Hotels.com
    £67
  • Expedia.com
    £67
  • Algotels
    £90
1.6 miles from Peermont Metcourt Inn at The Grand Palm
Free Wifi
Free parking
£113
Fully refundable
  • Hotels.com
    £113
  • Official Site
    £88
  • Expedia.com
    £113
3.5 miles from Peermont Metcourt Inn at The Grand Palm
Free Wifi
Free parking
£64
Fully refundable
No prepayment needed
  • Priceline
    £64
  • ZenHotels.com
    £60
  • Expedia.com
    £69
3.8 miles from Peermont Metcourt Inn at The Grand Palm
Free Wifi
Free parking
Hotel room
£83
Fully refundable
No prepayment needed
  • Expedia.com
    £107
  • Hotels.com
    £107
  • ZenHotels.com
    £91
3.5 miles from Peermont Metcourt Inn at The Grand Palm
Free Wifi
Free parking
getlstd_property_photo
£34
No prepayment needed
  • Priceline
    £38
  • Agoda.com
    £34
  • Vio.com
    £34
1.2 miles from Peermont Metcourt Inn at The Grand Palm
Free Wifi
Free parking
£27
Fully refundable
No prepayment needed
  • Priceline
    £29
  • Agoda.com
    £27
2.0 miles from Peermont Metcourt Inn at The Grand Palm
Free Wifi
Free parking
£60
No prepayment needed
  • Expedia.com
    £57
  • Hotels.com
    £44
  • Priceline
    £49
4.0 miles from Peermont Metcourt Inn at The Grand Palm
Free Wifi
Free parking
View more hotels in Gaborone
Reviews (282)
Filter reviews
282 results
Traveller rating
61
101
77
25
18
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
61
101
77
25
18
See what travellers are saying:
Selected filters
Filter
Updating list...
100 - 105 of 282 reviews
Reviewed 4 January 2017

The room was clean even though I think they should be hovering the room matt more often, the staff was friendly, the check in and out was smooth, the outdoor areas was super. I had a relaxing day with my family.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank boitshokog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 9 January 2017

Dear Boitshoko

Thank you very much for supporting Metcourt Inn and for giving us feedback.

On behalf of all management and employees at Metcourt, we would like to thank you sincerely for your kind comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests

We look forward to welcoming you back in the near future.


Kind Regards

MICHELLE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2016

GREAT experience i will reccommend to others in the future not so far away. All that is needed is to make sure the monkeys are kept away from vivinity of the windows every time without any delay. this will allow for natural ventilation

Date of stay: November 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 637sydneym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 8 December 2016

Dear Guest

Thank you very much for supporting The Walmont and for giving us feedback .

On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests, and we are disappointed to learn of your negative experience with us as our team takes comments of this nature very seriously and ensure that we constantly improve our standards.

We look forward to welcoming you back in the near future.

Kind Regards

MICHELLE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2016

As much as it was my first time at Met court i enjoyed my stay. It was very comfortable and i would recommend Met court to any one.Hopefully i would be back soon with the rest of my family now for Christmas dinner.

Date of stay: November 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gale K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 8 December 2016

Dear Galebowe

Thank you very much for supporting The Walmont and for giving us feedback.

On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests

We look forward to welcoming you back in the near future.


Kind Regards

MICHELLE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2016

I checked into this hotel, and i was very happy with the facilities and the wonderful attitude of the staff. I will definitely go back again. This hotel is exactly what it pretends to be. Very very good experience.

Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Meander75153
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 8 December 2016

Dear Michele

Thank you very much for supporting The Walmont and for giving us feedback.

On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests

We look forward to welcoming you back in the near future.


Kind Regards

MICHELLE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2016

I was very courteously received even though it was after 10 PM...I was allowed to order food which was delivered to the room despite the late hour...The room was very clean and the bed and pillows were very comfortable...I especially liked the fact that CNN International news was available because I needed to catch up on the latest world news stories...All told it was a very pleasant hotel stay... Mark L., USA

Date of stay: November 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mlearn20052005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 1 December 2016

Dear Mark L

Thank you very much for supporting The Walmont and for giving us feedback.

On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests

We look forward to welcoming you back in the near future.


Kind Regards

Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews