The rooms at the Joly Hotel are poorly maintained, particularly in the bathroom where fixtures like the shower rose where either missing or falling of the wall (6 different rooms shared this fault). Rooms are quite large in the main building but with very spartan fit out, there is an annex across the road but did not try it.
Service at the front desk was patchy, 5 times I asked for an update on my laundry service and 5 times told it was about to be delivered to my room (it took a further 12 hours to arrive). When requesting currency exchange I was told they did have the correct amount so was paid a partial balance and told the rest would be delivered later. This did not happen and only a repeated request to front desk saw the correct monies exchanged 24 hours later.
Check out was ludicrously slow.
The Joly is located in the Oauga 2000 district and the lack of hotel competition in this district is obvious.
Room rate around US$200 equivalent... for questionable 3 star quality... Go figure???
Consider staying downtown
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