The Hilton is supposedly the best hotel in Yaounde, but we had a very disappointing experience at the Hilton. Where to begin...
The rooms were quite dirty. I cleaned my bathroom floor to get rid of the hairs.
The water was rusty, and one night a pipe burst, so we were without tap water for many hours. The front desk was less than helpful, saying that the problem would be fixed in a few minutes (it took around 6 hours) and that we would get updates in our rooms (we didn't).
The elevators sometimes got stuck, one time stranding me. (Most times 3 of the 4 elevators worked, but if the elevator was stuck on the floor you were on, you were out of luck.)
The staff were not unpleasant, but for the most part they didn't pay us much attention.
The food was edible, but not what one would expect at this price.
The US State Department has just issued a warning about travel to Cameroon and has noted many kidnappings. Security is minimal at this hotel, with no barriers to cars entering and no screening of vehicles or people.
The bottom line is that if this weren't a Hilton and we weren't paying over $300 a night, I might not be so displeased.
- Official Description (provided by the hotel):
- Located in the heart of the city's central business district, Hilton Yaounde hotel is the only international hotel in Yaounde, is walking distance to government offices, local corporations and is only 30 minutes from Nsimalen International Airport by the hotel's complimentary shuttle service. The hotel features 248 rooms and suites, 16 flexible meeting and banqueting room, a well equiped Business Centre, 5 restaurants and Bars, a Fitness club with an outdoor pool, an indoor Mall with 14 shops, and is ideally situated to explore local activities and tourist attractions including the National Craft Market and National Museum. ... more less
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- Also Known As:
- Hilton Yaounde Hotel Yaounde
- Yaounde Hilton
- Hilton International Yaounde