First things first, I stayed at this hotel from October 9th - 17th. More than once, I expressed my disappointment with management regarding the false advertising of Wi-Fi being available in the rooms. I asked them to contact Expedia (who I used for my booking) and have that amenity removed. I have waited this long to write the review in hopes that Soramba (with Expedia's help) would do the right thing and remedy this situation. But as of November 5th, 2013 at 11:03pm (GMT +3), the hotel still lists the following... Under Room Amenities, it has "Free Wi-Fi". Under Internet, it has "Available in all rooms - Free Wi-Fi". This is a lie. False advertisement. Wi-Fi is only avalaible in the lobby, restaurant, & bar. There is wired access to internet in the rooms. Hope this helps other travelers who need to be connected make a decision.
Other than that, I had a pretty decent stay. I did leave a comment card with the hotel upon my departure mentioning my disappointment with their false advertising and also the need for breakfast to be upgraded dramatically. Other than those two things, I can't think of anything else to complain about. The room was clean & comfortable. The balcony was convenient. The selection of food for lunch, dinner, and late meals was truly international.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Travel Republic (UK), Odigeo, Jovago.com, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hotel Soramba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.