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“A touch of luxury”
4 of 5 bubbles Review of Highgate Hotel

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Highgate Hotel
Ranked #58 of 91 Hotels in Accra
Colchester
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“A touch of luxury”
4 of 5 bubbles Reviewed 21 March 2010

Stayed twice, once in a suite and second time in a room.
Bad points: No pool. But there is another hotel nearby with a pool you can use. Air con was a bit feeble in some rooms.
Good points: Staff are excellent, friendly and helpful. Very comfortable louge/dining room/bar area with large flat screen TV. Reliable Internet point in every room which was free access. Bed was the most comfortable I've ever slept in (including the Westins!). Bathroom and the room were clean and modern, High water pressure giving plenty of hot/cold water. Close to the airport.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank polarbearonthinice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 reviews from our community

Traveller rating
    5
    18
    17
    4
    1
See reviews for
2
3
8
38
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Colchester, Essex
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 20 March 2010

Before and after a fascinating but tiring trip north, the Highgate was just what we needed - welcoming, quiet and comfortable. The staff are all delightful, as one would expect in this most welcoming country, but I must give a special mention to Wendy and her team at the reception desk; nothing was too much trouble and they not only met every request with smiling effeciency, they even changed the SIM cards in our mobile phones for us, so we could phone home at the amazingly cheap Ghanaian rate!
Food can be a problem for conservative Europeans in Ghana but the Highgate had a good range from tasty local to trusty and delicious pizzas. Rooms are very well-equipped with good beds, plenty of space and efficient air-conditioning (a must!). If you can run to a suite you can have a fabulous view of Accra from your balcony. Even the infamous Ghanaian plumbing seems to work here! The Highgate is the perfect haven from the wonderful melee of downtown Accra and I hope to be back there in November.

  • Stayed March 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChiefWeasel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bakersfield, ca
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 February 2010

We loved our stay, clean room, efficient staff. Breakfast was wonderful . . . we highly recommend this hotel for anyone wanting comfort, friendly staff, great food and exceptional service from the room to the staff, and all the way around. It is a 10 star as far as we are concerned.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ritaann2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grantham, United Kingdom
Level Contributor
103 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 18 December 2009

I have stayed here twice, the first time in a standard room, the second in a suite. On both occasions the service and standard of accommodation has been excellent, the suite is better of course.

The suites are on the top floor (no elevator) and the water pressure is very low so be prepared to wait for a bath to fill.

Very clean and friendly, the staff are always on hand to help you and to my surprise remembered me on my second visit, this always adds to the experience and makes you feel like a valued customer.

I highly recommend it.

  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CISSPUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shropshire, England
Level Contributor
119 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 7 June 2009

If you ask your local customer for a recommendation, they're going to suggest the Golden Tulip or the Holiday Inn, both of which are near the airport and both of which charge too much for what they are. They suggest those because that's what they know. When you say you're staying at the Highgate, they'll ask how to get there. But the Highgate is the place for a business stay. There's no pool, no gym and no beach, so it might not be so good if you're looking for a resort, but for business it's tops.

The rates are reasonable. The food is good (don't leave without eating the grouper cassserole). The rooms are spacious and clean. There's lashings of hot water (as long as you remember to press the Water Heater switch). Broadband is free, and always on. When there's a power cut, the generator kicks in almost instantaneously.

But the real high point is the staff. Any hotel can have willing staff. What the Highgate has is well trained, willing staff. And, when you have a problem (as I did -- this is West Africa, remember), they go the extra mile to solve it for you.

I've already booked my return stay in August. I travel alone, I travel on business and I wouldn't stay anywhere else.

  • Stayed June 2009, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bagster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrexham Wales
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 26 May 2009

The HIghgate was great to stay in when I went to Accra for a conference last week.

Pros:The staff were very friendly and the place was clean and well looked after. The food at breakfast was limited but still varied and their is something for everyone. Access to internet etc very easy and free. Shuttle bus and drivers were excellent. A/C fantastic!

Cons: The hotel is on a very busy junction and the noise from the traffic was a definite disturbance and even earplugs did not always drown it out. There is no garden area or anywhere to relax, no lift and there are 3 floors to the hotel.

My stay was good.

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lizzieWrexhamWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nova Scotia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 April 2009

A small "boutique" hotel - very well situated in Asylum Down. You feel part of the city, with easy access to small shops and street vendors. Friendly and professional staff, large comfortable rooms, good hi-speed internet (wifi and cable), nice restaurant and bar. No pool and fitness centre at present - but plans are in the works, I think. I highly recommend this for visitors who want to experience Accra in a more direct way.

The business centre is full service, with capable staff who provide assistance and help to navigate some of the challenges that international travelers experience.

I am already looking forward to my next opportunity to travel to Accra so that I can book into the Highgate and work from my home away from home.

  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank blsmith30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highgate Hotel

Property: Highgate Hotel
Address: 70 Mango Tree Avenue | Asylum Down, Accra, Ghana
Region: Ghana > Greater Accra > Accra
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #58 of 91 Hotels in Accra
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Highgate Hotel 3.5*
Number of rooms: 33
Official Description (provided by the hotel):
Highgate Hotel offers many benefits to the business traveler, and customers. For years, executive leaders, travelers and business clients have been utilizing and returning to Highgate because of the wonderful services we provide to our customers. Located in a key-note area of Asylum down, having a guaranteed accommodation in the heart of the city makes commuting around Accra easier and faster. Kotoko International Airport is only a 10 min drive from the hotel, as well as tourist hotspots such as Labadi pleasure beach and Kokrobite beach. Boasting of 33 spacious rooms, Highgate hotel has rooms ranging from standard to executive to suites tailored to suit individuals of every aspect. Built in a spacious ground with beautiful greenery and a team of enthusiastic, friendly and delegated staff Highgate staff are trained to make your stay as comfortable and pleasurable as possible. With superb cuisine and a wonderful ambiance, Highgate provides a wonderful setting for corporate meetings, conferences, retreats, team building programs and workshops. ... more   less 
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