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“Very convenient location and good service”

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Holiday Inn Accra Airport
Ranked #13 of 92 Hotels in Accra
Gaborone
Level 5 Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very convenient location and good service”
Reviewed 29 July 2014

This hotel is very close to the airport and has a regular free shuttle. Good facilities, good service. Wifi is a bit iffy and I had to change rooms to get a good connection. Rooms are spacious and clean. Not cheap but worth it for convenience if you are on a stopover between flights

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Keith J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
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London, United Kingdom
Level 6 Contributor
101 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 25 July 2014

Very conveniently located close to the airport.
Not cheap and not the height of luxury, but nevertheless quite comfortable. There was a selection of pillows, which is always useful.
Buffet breakfast fine.
WiFi could have been better.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Tin586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 July 2014

I have stayed at this hotel, now for almost 20 times in the last 4-5 years. Still, every time I come, I feel its getting better. Today was no different...Although I came before 12 noon, the reception staff was happy to provide me an early check in and that too she kept my request of an airport facing room.(by the way--the front rooms are all airport facing with the upper floor rooms having a run way view which I really enjoy). Being a platinum IHG member I was also upgraded to an Executive room. The dinner and lunch buffer spread is excellent......not to mention the pool side dinning. Coupled with their great service...this is definitely the place to stay in Accra.

Room Tip: Ask for a airport facing room and enjoy the views. And don't miss the dinner buffet...worth the...
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank shan29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kannur, India
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 July 2014

Spacious and clean room with comfortable bed. clean and spacious bathroom.
Food was tasty and good with many verities at buffet.
I wish to stay again this hotel when visits Ghana. Just yards away from Airport, location is very convenient.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Sivadathan-A K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McLean, Virginia, USA
Level 4 Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 July 2014

too many little neglects: one of the 2 bedside lamp has no on/off switch; dust was falling on the bed out of the air conditioner; the clock radio was not working (it was impossible to set the time/alarm since the minute button was broken); there are two TVs, but we had only one remote (room service got us the second one out of another room); the A/C remote is death; the smell in the bathroom is terrible in the morning (rotten eggs small) and in the rooms it smells musty; beaten up furniture; dirty walls; an half empty shower gel tube; no hot water in the morning; noisy A/C (when shut off); The faucet in the bathroom disperses/spews water in all directions... One would expect more for the price.

This is not a budget hotel. this is a respectable chain hotel, so one can ask: is the management not aware of all of this? Does management ever inspects the rooms? Does management care?

Room Tip: Inspect the room before you unpack. We arrived after long delays and many cancelations so were not...
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  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Michel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Accra Airport, responded to this review, 2 August 2014
Dear Michel P,

Thank you so much for your recent comments. We are hospitality professionals who pride ourselves on delivering a world class experience. For that reason, the comments are troubling and will certainly be looked into. Most importantly, I'd like to apologize for the issues you experienced at our hotel. I assure you the feedback we receive will be reviewed and most certainly be forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. Thank you again for your comments.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Accra hotels

nasik
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014

A decent hotel, with large rooms, and clean washrooms. You should try the dinner buffet here. They are good. I enjoyed it the most. On Thursday's its the sea food night, which was the best. I would come back to this hotel only for the food. Although I had complaints about the internet connectivity which was almost nil in rooms. I had to come to the reception area for better access. The location is close to the airport as well as shopping mall so good for travelers. Thumbs up to the rooms, food and the location. Thumbs down to the internet.

  • Stayed June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bizztrvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 July 2014 via mobile

I have stayed at this hotel at least 10 or more times and have always enjoyed my stay here and feel always completely feel safe and my stuff never went missing unlike the hotel next door called African sun which I will warn visitor to stay away from because your things will be stolen even if you keep them locked inside safe like I did.

The restaurant is quite good but the buffet is quite expensive. There is however an outdoor bar with a swimming pool area which is quite good and less expensive.

The room are ok but small. I guess that's reasonable if you are on a business trip.

There is a new shopping mall next door which is small but very decent.

Customer service is quite good and a friendly and courteous staff in general.

Stayed August 2013, travelled on business
Helpful?
Thank Dean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Accra Airport, responded to this review, 28 July 2014
Dear Dean G,

Thank you for taking the time to convey your comments regarding your recent experience with us. I value your opinions of how we hosted it. I am happy to learn you appreciate our hotel amenities and level of customer service received. Our goal is to make your stay the best it can be and it looks like we accomplished this. We look forward to making your next stay even more memorable. Thank you again.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Accra Airport

Property: Holiday Inn Accra Airport
Address: 19 20 Plot | Airport City, Accra, Ghana
Phone Number:
Region: Ghana > Greater Accra > Accra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 92 Hotels in Accra
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Accra Airport 3*
Number of rooms: 168
Official Description (provided by the hotel):
Situated only one kilometer from Kotoka International Airport, and only seven kilometers from the city centre, Holiday Inn Accra Airport, part of the African Sun group, is ideally located for the business traveller or adventurous tourist.The Holiday Inn Accra Airport has 168 appointed rooms and all have high-speed internet access (Wi-Fi), satellite television and a mini-bar. The Wiase Restaurant, overlooking the sparkling pool is open all day and caters for the large appetite to snacks for the not so hungry.La Cabona Pool Bar and Restaurant gives guests variety and an opportunity to relax.The staff at Holiday Inn Accra Airport are proud of their can-do approach to guest requests which start with free airport transfers. All you have to do is advice them of your flight details and they will do the rest.Exceptional conferencing facilities are matched by the skills of the dedicated conferencing and banqueting manager, whose team can cater for a reception for 450 people, a banquet for 250 or 300 people seated for a conference. A total of five meetings rooms and all ancillary equipment are available and Holiday Inn Accra Airport staff expertise and experience is on tap.What will be unfamiliar though, is the particular flavour given to the traditional African Sun Welcome by the Ghanaian staff. This part of West Africa has a charm all of its own. ... more   less 
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Also Known As:
Holiday Inn Accra Airport Hotel Accra

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