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Reviewed 22 April 2012

Good location, nice staff. I would do it all over again for the food and location.

Date of stay: November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Chadi123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BestWesternPremier, Senior Marketing Executive at Best Western Premier Accra Airport Hotel, responded to this reviewResponded 27 April 2012

Thank you for your wonderful review. We are highly pleased to read that you were delighted with the good location of the hotel (just five minutes drive from the airport), nice staff and above all, the food.

It is thrilling to learn that our hard work is translated to a satisfying experience to our guests; thank you once again for the great feedback and also, for promising to stay with us over and over again.

All the best.

Michael Kwaku-Adusei Sanman
Senior Marketing Executive
Best Western Premier, Accra Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2012

I have visited Accra for business purposes, and I have stayed in BEST WESTERN Premier Accra Airport Hotel with my collegues. I have stayed in a premier room, which is large with good quality king size bed. Room was clean and comfortable.

On the other hand, one of my friends saw a lizard in his room, and some of the collegues have seen cocroaches in the rooms. I think, if there is any food in the room, cocroaches and lizards visits your room :) If you do not keep anything in the room, and call room service to pick up your tray after the meal there will not be any problem.

Room service is fast and good. In the restaurant, please do not expect any standard. I have ordered mushroom soup for 4 days. First 2 days it was very delicious with sliced mushrooms inside, in the rest 2 days it was as liquid as water with chicken smell and no sliced mushrooms inside. One day I have eaten a steak which is very delicious, the other day it is not possible even to chew. Staff is very slow, for a coke you can wait 15 minutes. If you complaint about the food, they try to fix it.

In overall, hotel is ok for Ghana. It is clean unless you keep any food outside the refrigerator. Gym is ver small, pool seems ok.

Date of stay: March 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank burcinn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BestWesternPremier, Senior Marketing Executive at Best Western Premier Accra Airport Hotel, responded to this reviewResponded 27 April 2012

Hello Burcinn! The entire team at the Best Western Premier, Accra Airport Hotel is saddened to know that your recent experience at our facility was not up to your expectations; please accept our sincere apology for the shortfalls.

Your review has been examined critically and we do concede that there was an incident of cockroaches in an isolated area which was dealt with swiftly. We have never had any issues with lizards but we will have our maintenance and house-keeping team look into the matter.

We have also forwarded your comments to our Chef for his consideration as lately our restaurant has been receiving very high praises from our cherished patrons. The entire restaurant team feels disappointed that they could not exceed your expectations during your visit but hope that they will the next time around.

Please, Burcinn feel free to contact me personally via marketing@bestwesternpremier.com.gh or the Sales and Marketing Manager via marketingmanager@bestwesternpremier.com.gh prior to your next visit so we can assist you in any possible way.

We look forward to welcoming you back.

Best regards.

Michael Kwaku-Adusei Sanman
Senior Marketing Executive
Best Western Premier, Accra Airport Hotel

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Reviewed 13 April 2012

After a hot entry into Accra late at night Best Western was an excellent choice for the first nights stay. Front of house staff were extremely pleasant which turned out to be fairly unusual in Ghana and the room was wonderful with an excellent bathroom. The decor was elegant and we slept like logs after a tiring flight. This hotel is a great choice for a city centre hotel for the leisure or business traveller. Breakfast was varied and I liked the choice available.

More hotels ought to bother about the impression given by front of house as this is the first experience a visitor receives, Best Western obviously takes this responsibility seriously.

Date of stay: March 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank PoupouneLeighonSea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BestWesternPremier, Senior Marketing Executive at Best Western Premier Accra Airport Hotel, responded to this reviewResponded 14 April 2012

We at the Best Western Premier, Accra Airport Hotel sincerely thank you very much for your feedback on our facility through the Tripadvisor.

We are elated to hear that we exceeded your expectations and you had an astounding experience during your stay.

Your feedback is much appreciated and we have shared it with the Rooms Division Manager and his front staff, in particular, as well as all our staff.

We really look forward to welcoming you back to the Premier life.

Michael Kwaku-Adusei Sanman
Senior Marketing Executive
Best Western Premier, Accra Airport Hotel

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Reviewed 10 April 2012

First time in accra, and I enjoyed my stay at best western , rooms are clean break fast is great, services are good internet is fast, that's all you need.I suggest this hotel for any buisness travler

Date of stay: March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jack0149
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BestWesternPremier, Senior Marketing Executive at Best Western Premier Accra Airport Hotel, responded to this reviewResponded 12 April 2012

We are delighted to know that you enjoyed your recent stay at the Best Western Premier, Accra Airport Hotel and would like to thank you for taking the time to leave us with this great feedback.

We always aim at satisfying our guests and it is gratifying to learn that it has been achieved on this occasion.

We would also like to thank you for recommending us to other travelers visiting Accra and hope that we will have the opportunity of welcoming you back to the Best Western Premier, Accra Airport.

Kind regards.

Michael Kwaku-Adusei Sanman
Senior Marketing Executive
Best Western Premier, Accra Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2012

Have been to visit this hotel a few times recently and cant recommend it enough! Having stayed in various other hotels in they area the Best Western is my favourite! The staff from the front desk to the bar are excellent, really friendly and cooperative, the Chefs are tip top, food is great! Always my first choice!
Dan

Room tip: One with a bed ;)
Date of stay: February 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BestWesternPremier, Senior Marketing Executive at Best Western Premier Accra Airport Hotel, responded to this reviewResponded 12 April 2012

Big thanks to you, Dan for the great feedback. We are delighted to learn that you enjoyed your recent stay at the Best Western Premier, Accra Airport Hotel.

We are very proud of our attentive and friendly staff and we are so happy to hear that they have always exceeded your expectations anytime you have been here.

The entire team hopes to see you again in the future and would be, as always, happy to provide a “Home away from Home” for your stay in Ghana

Kind regards.

Michael Kwaku-Adusei Sanman
Senior Marketing Executive
Best Western Premier, Accra Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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