I recently stayed for 12 nights at this hotel so certainly long enough to get a good feel for it. My first dealings with the hotel were via email and all emails were answered promptly and courteously. This is something that should be normal but in my experience it certainly was not. I contacted other hotels in Accra including the Holiday Inn and The Golden Tulip when looking around and when I did get a reply their emails did not show any interest in my bookings at all. Correspondence from the Best Western Premier actually sounded like the wanted me to come and stay.
My airport transfer was waiting for me even though my flight had been delayed three times. The driver was friendly, helped with luggage and was a courteous driver. Check in was smooth and friendly. The rooms are very nice as you would expect from a brand new hotel, modern and contemporary furnishings, flat screen TV, good quality linens, and a work desk with internet connection that never let me down once during my 12 day stay. I had heard that internet connections are unreliable in Ghana but here the connection and speed was absolutely fine.
The buffet breakfast is good with the usual selections of bacon, sausage, eggs, pancakes, breads, pastries, fruits and cereals etc. The hotel is still working on their restaurant menu and changed the choices a couple of times during my stay. The food quality was good with a selection of fish, chicken, beef and vegetarian dishes. I ate in the restaurant and had room service - both were good.
The hotel is new and they are still finishing off the pool bar and gym, the pool is large and very nice. You can get a good coffee in the lobby bar area and there is a small shop selling the basics.
Staff are friendly, courteous and helpful. The manger is attentive to guest needs and is available to meet with you if required.
I also booked an meeting room for 3 days, the business centre is still being finished but there are good options available for small or large group meetings.
Over all an excellent stay and I will return to this hotel.
- Official Description (provided by the hotel):
- Whether on business or leisure, guests of the BEST WESTERN PREMIER Accra Airport Hotel will find every need catered for at their door step. The hotel is situated in the prime Airport Residential Area (a walking distance to the Kotoka International Airport) with easy access to road links leading out of the capital to most major cities and also mere seven kilometers to the city center. We are business hotel that caters to business travelers and leisure seekers. We offer complimentary free high speed internet and airport pickup. Conference and Banqueting support is also available to all our business clients who want to arrange meetings with their counterparts in Ghana. ... more less
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