First impressions are given as a classy 4* hotel.
Booked into a basic $320/night room, they are big, well designed and well finished.
The bathrooms are poorly finished and the 2 rooms that I stayed in/saw both had broken shower heads.
My first room had extremely slow wireless and very weak signal, so I was given an ethernet cable to solve the problem.
The next problem was that the port in the wall did not work, there is another port next to the bed but the cable will not reach across the room to the work desk.
I strongly complained and 90 mins later was in another room, with exactly the same problems but due to the lateness I told the receptionist that they could be sorted while I was at work the next day.
None of the problems were sorted.
So I tried to arrange a hotel move, maintenance arrived and fixed the shower but not the ethernet port, it seems as though they reported back to the duty manager that I was going to check out.
I was offered an upgrade and a guarantee that the internet would work better in new room and to give her 10 mins to sort it out.
30 mins later and they had found 2 rooms, they would check the wireless signal in each before they arranged to move me and would take 10-15 mins, 35 mins later I had to ring the reception find out what was going on.
5 mins later I was taken to my new room, a chalet near the pool area.
The chalets are pretty well set out with separate lounge and bedroom, again the bathroom was poorly finished and the shower head needed changing.
The wireless has a strong signal, but painfully slow at times with continuous disconnections.
The beds are so comfortable.
The pool area is fantastic, seems great for numerous parties sending a loud dull thud thud thud through the chalet until late most nights.
The buffet breakfast is better than some hotels in Accra but nothing compared to the thought of an American Buffet Breakfast.
The food has been excellent apart from the shrimp and avocado cocktail which is the 2nd worst thing I have ever eaten. (1st was a tomato sorbet in the Maldives)
The service is ok but no smiles.
I expected so much more from the fitness centre, 3 tread mills and 3 bikes, then a weights section that would put most gyms around the world to shame.
The forex bureau is big bonus.
But I just can not get past the internet and thud thud thud.
I have booked myself into another hotel from tomorrow night due to this.
- Official Description (provided by the hotel):
- Located in a safe and quiet suburb of Accra, the hotel is only 5 minutes (2km) drive from the airport and 10 minutes drive to the city centre and business district. A free airport shuttle bus is available for the convenience of guests. The hotel with its African style has a lovely ambience and is delightfully landscaped over spacious grounds. Special culinary themed cuisine and events provide guests with variety and lively entertainment. Whether for business or leisure, Golden Tulip Accra is the place to be. ... more less
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- Also Known As:
- Golden Tulip Accra Hotel Accra
- Accra Golden Tulip