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“Still a good choice”
Review of Golden Tulip Accra

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Golden Tulip Accra
Ranked #19 of 92 Hotels in Accra
Reviewed 31 March 2014

I have been coming to Accra for many years and stayed at Golden Tulip several times. Service is solid and quality seems to have picked up a bit. Problem with Ghanaian business hotels is that prices are over the top, so in a global setting none offer value for money anymore. Leaving that element apart, Golden Tulip offers a more than average to good service, solid restaurant (nothing special though), spacious rooms with full amenities (mini bar on request though), nice pool and recreational facilities and plenty of services. Television programming could be better than what is on offer. Wifi is free but on limited time vouchers, only connectable to one device, and speed is slow. Connections are reliable though.

  • Stayed: March 2014, travelled on business
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Thank MichelDoortmont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertha d, Director of Sales at Golden Tulip Accra, responded to this reviewResponded 7 April 2014

Dear Sir,

Thank you for taking time to share your experience at our hotel. We very much appreciate your positive comments.

We assure you of further improving on our services to enable you continue having a pleasurable stay with us.

We look forward to welcoming you again.

With kind regards,
Golden Tulip Accra

Bertha de Graft-Johnson
Sales & Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (508)
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259 - 265 of 508 reviews

Reviewed 29 March 2014

Close to the airport . Good value for money. Bit noisy on Friday nights (it is Mirror ball dance night). In the week a good choice for business stay. Clean comfortable rooms. Good restaurant with a wide selection. Try the Jalapeño Burger.

Room Tip: Choose a room that overlook the pool and gardens.
  • Stayed: March 2014, travelled on business
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Thank JoePrinsloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertha d, Director of Sales at Golden Tulip Accra, responded to this reviewResponded 7 April 2014

Dear Sir,

Thank you for taking time to share your experience at our hotel.

We very much appreciate your positive comments.

Our popular Tulip Mirror Ball is held only once a month on the last Friday of the month to offer entertainment to both in-house and local guests.

We look forward to welcoming you again.

With kind regards,
Golden Tulip Accra

Bertha de Graft-Johnson
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

The hotel is tired and staff somewhat disinterested. The rooms are in a maze of wings and floors and you struggle to find your room and make your way back to reception. Breakfasts are good and the pool area is nice but there's a major refurb going on at the moment which means it can't be fully utilised. The hotel is crazy expensive for what they offer but I guess it's this or the Africa Regent if you want to stay close to the airport - and believe me, the Africa Regent is substantially worse and not much cheaper.

  • Stayed: February 2014, travelled on business
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Thank T-Africa2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertha d, Director of Sales at Golden Tulip Accra, responded to this reviewResponded 7 April 2014

Dear Sir/Madam,

Thank you for taking time to share your experience at our hotel.

We apologise for not meeting your expectations. We have taken note of your concerns and will address them to ensure we offer value for money.

We assure you of a more pleasurable experience on your next visit to our hotel.

With kind regards,
Golden Tulip Accra

Bertha de Graft-Johnson
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014 via mobile

The new menu is attractive with international dishes. But the service is extremely bad. Ive order a Thai soup and was served vegetable tomato soup. When u complain they dont take it seriously and serve u the usual irritating "we are sorry". Drinks on menu are not available (no ice tea, no fresh juice). Service is just lousy with no attention to details and customers feedback.

Stayed: March 2014, travelled with friends
1  Thank Mame317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertha d, Director of Sales at Golden Tulip Accra, responded to this reviewResponded 4 April 2014

Dear Sir/Madam,

Thank you for taking time to review our hotel.

We are pleased you were happy with our new menu. We have taken note of your concerns and we are reinforcing training to improve service.

We assure you of a more pleasurable experience on your next visit to our hotel.

We look forward to welcoming you again.

With kind regards,
Golden Tulip Accra

Bertha de Graft-Johnson
Sales & Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2014

Checked in after agreeing $298 room per night...poolside is getting refurbished...noise all day! No one thought to mention this when I booked prior and no one told me when checking in...only a note in room.Nothing peaceful at all.
Find somewhere else, especially for the money you are paying...however the they do have big life guard guy who was very helpful, apologetic and seemed sincere unlike any management...when you can find them?

  • Stayed: March 2014
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Thank ROCCORECOBA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertha d, Director of Sales at Golden Tulip Accra, responded to this reviewResponded 11 March 2014

Dear Sir/Madam,

Thank you for taking time to share your experience at our hotel.

We apologise for not meeting your expectations. Our Front desk staff when you checked in, should have informed you about the ongoing refurbishment at the poolside as per our standards and offered you a room in a quieter section of the hotel if possible. The pool refurbishment will be completed by March 25, 2014.

We assure you of a more pleasurable experience on your next visit to your hotel.

Once again, we apologise for any inconvenience caused and look forward to welcoming you back.

Regards,


With kind regards,
Golden Tulip Accra

Bertha de Graft-Johnson
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

Lovely hotel, great location close to the airport, really nice staff and the food's good too
pool area is great for kids - yes the rooms can be overpriced but then they do attract a lot if business customers

Room Tip: poolside rooms can be noisy, but if you like to stay up late then its no big deal, probably not for...
  • Stayed: March 2013, travelled with family
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Thank sox6800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertha d, Director of Sales at Golden Tulip Accra, responded to this reviewResponded 11 March 2014

Dear Sir/Madam,

Thank you for taking time to share your experience at our hotel.

We appreciate your positive comments and are happy that you enjoyed your stay with us.

We look forward to welcoming you back again.

With kind regards,
Golden Tulip Accra

Bertha de Graft-Johnson
Sales & Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2014

Although the location is close to the airport and the interior is OK, we have stayed in much nicer quality hotels in Europe and the U.S. that are not this pricey with better views and amenities. The Sunday brunch buffet was good, although limited. If the intention is to charge five star prices, this hotel should provide five star service, furnishings, food, and amenities.

  • Stayed: June 2013, travelled with friends
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Thank Alliesfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertha d, Director of Sales at Golden Tulip Accra, responded to this reviewResponded 11 March 2014

Dear Sir/Madam,

Thank you for taking time to share your experience at our hotel.

We appreciate your comments about our facilities and services and will take the necessary steps to improve further on the areas of concern stated.

We look forward to welcoming you back again.

With kind regards,
Golden Tulip Accra

Bertha de Graft-Johnson
Sales & Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Tulip Accra

Address: Liberation Road, Accra 16033, Ghana
Region: Ghana > Greater Accra > Accra
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Luxury Hotel in Accra
Price Range: £148 - £308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Accra 4*
Number of rooms: 238
Official Description (provided by the hotel):
Located in a safe and quiet suburb of Accra, the hotel is only 5 minutes (2km) drive from the airport and 10 minutes drive to the city centre and business district. A free airport shuttle bus is available for the convenience of guests. The hotel with its African style has a lovely ambience and is delightfully landscaped over spacious grounds. Special culinary themed cuisine and events provide guests with variety and lively entertainment. Whether for business or leisure, Golden Tulip Accra is the place to be. ... more   less 
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Also Known As:
Golden Tulip Accra Hotel Accra
Accra Golden Tulip

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