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“Clean but expensive”

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Fiesta Royale Hotel
Ranked #17 of 91 Hotels in Accra
Reviewed 6 May 2014 via mobile

I've stayed three nights in this hotel where i was attending a conference. The hotel is clean and the staff is friendly. However paying 200 usd for this hotel is more expensive that hotels in Europe with better service.

Stayed: May 2014, travelled on business
Thank Fliss L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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147 - 153 of 240 reviews

Reviewed 6 March 2014 via mobile

I stayed at the hotel for 5 days. The staff was very kind, helpfull and serviceminded. Great healty food in the morning and delicious in the evening, clean rooms and a relaxed atmosphere in the bar area in the evening.
If I come back to Accra, this is my hotel!

Stayed: February 2014, travelled on business
Thank Jonoula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davida L, Assistant Sales & Marketing Executive at Fiesta Royale Hotel, responded to this reviewResponded 13 March 2014

Hello Jonoula,
It is with pleasure to have read your comment and recommendation. The entire staff and Management of Fiesta Royale Hotel expresses their immense gratitude for taking time off your schedule to post this remarkable observation. We are most grateful and are happy to have been of service to you.
We hope to see you soon.
Best regard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

I m staying here...as I write...

Takes a really upset customer to get pushed to walk-in and get onto tripadvisor for such a terrible review,

The staff is courteous, the property is nice with large rooms, but that's where it stops.

Aircon is old and sucks - they must have failed compressors, room could have been mistaken for an old home... With absolutely very basic amenities and upkeep...

When u pay 200 dollars in accra, u want something better. Not worth half the money.. Disappointed is an understatement. Wish I cd walk out with the advance I paid.

They probably were a good place at some point in time, but not any more. Just a nice lobby to throw u into the badly maintained rooms and corridors. Old carpets in the badly lit alleys, the room phones are as good as dead, old switching systems..

This is not rocket science, I don't think they would care, just squeeze whatever is left of their brand name.

Take at my advise - don't step in. I wish I was at the holiday inn...

Stayed: February 2014, travelled on business
3  Thank siddhoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

I have conducted numerous training seminars in the USA and around the globe, and have stayed at many hotels. The Fiesta Royale in North Dzorwulu, Accra, Ghana stands out as a giant in the hospitality services industry globally.

I recently stayed at the Fiesta Royale and was particularly impressed with the range of amenities, large rooms and close proximity to the Accra International Airport. I also esteemed the friendly, welcoming and helpful services of the hotel staff, ranging from the Doormen, Restaurant waiters and Front Desk.

The Fiesta Royale Hotel has the A team that makes your stay a pleasant and memorable one, and invites you to recapture this experience all over again, whenever you are in Accra, Ghana.

I give the Fiesta Royale, Accra, a 5 stars rating, and our organization, EVMi®, will be using the services and facilities at Fiesta Royale for our future training events and seminars in West Africa.

Professor Kwaku Akyeampong

  • Stayed: February 2014, travelled with family
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2  Thank Kwaku A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davida L, Assistant Sales & Marketing Executive at Fiesta Royale Hotel, responded to this reviewResponded 18 February 2014

Hello Kwaku A.
On behalf of Management and the entire Fiesta Royale Hotel staff, I would like to say a very heartfelt thank you for the wonderful comments you have posted about your stay in our hotel. We are honoured that you chose to stay with Fiesta Royale Hotel amidst all the competition. It is always satisfying to know that a guest's stay was nothing short of perfect. It is our ambition to have every guest leave our hotel feeling as satisfied as you were.
We thank you once again for taking time off your busy schedule to share such a remarkable comment. We hope to see you soon.

Best Regards
Fiesta Royale Hotel

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Reviewed 7 February 2014

Have stayed at the Fiesta Royale many times, longest stay three weeks. Love the rooms, they are very large and well equipped. Restaurant is good, although some of the best dishes have gone from the room service / bar menu. Overall service is very good and friendly. Internet works well nearly all the time . very good location for airport area / cantonments and access to Tema and very handy having Accra mall near for shopping if on a long stay and want supplies, but can be a challenging journey downtown in the rush hour!! Tip for the A/C in response to Michigan Floyd, put a credit card or similar in the AC and it stays on when you go out!!!!!

Room Tip: All the room s are good and big, south side is marginally quieter but you are very well insulated fr...
See more room tips
  • Stayed: November 2013, travelled on business
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Thank SimonNSW18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davida L, Assistant Sales & Marketing Executive at Fiesta Royale Hotel, responded to this reviewResponded 10 February 2014

Hello SmonNSW18,

Thank you for taking time off your busy schedule to write this wonderful remark on our TripAdvisor page. Management and the entire staff of Fiesta Royale Hotel is most grateful and elated to have been of service to you. It is also most satisfactory that you had a pleasant stay. We look forward to receiving you once more.

Thank you
Fiesta Royale Hotel

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Reviewed 27 January 2014

I don't have much to add beyond the other favorable reviews. The rooms a large and comfortable (better than the Movenpick's). The location is excellent for those heading to the airport. The shuttle was very prompt. Breakfast is served until 10 am and was quite good (note the omelet station is outside, which I missed at first). Free wifi a plus.

Minor negative issues include the inability to post mail from the hotel, the lack of a iron in the room, and the AC goes off when you leave to the room can be uncomfortably warm when you return.

  • Stayed: January 2014, travelled on business
    • Value
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Thank MichiganFloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davida L, Assistant Sales & Marketing Executive at Fiesta Royale Hotel, responded to this reviewResponded 28 January 2014

Dear Sir/Madam,

Thank you for sharing your experience at our hotel.
We very much appreciate your positive comments and have noted the areas of concern.
We assure you of improving on the areas of concern you indicated in order to provide a pleasurable experience on your next visit to our hotel.

With regards to your AC, it goes off when the key is pulled out therefore whenever you exit your room, all electrical gadgets go off. This is in pursuit of energy conservation and being environmentally friendly.

We look forward to welcoming you back again.
Fiesta Royale Hotel

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Reviewed 20 January 2014

Highly recommended. From the room, to the service, facilities, ambience, food, drink....beautiful! I have no negative comments...except, for the price:), but then again, it was worth it. Room service was good. The poolside and garden view from the room, peaceful and lovely.
The location also provides very convenient access to major hang outs and the airport. Enjoyed my stay...will surely visit again.

Stayed: January 2014, travelled solo
Thank Chioma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davida L, Assistant Sales & Marketing Executive at Fiesta Royale Hotel, responded to this reviewResponded 22 January 2014

Dear Chioma A,

Thank you for taking time time off your schedule to write this review.
Management and the entire staff of Fiesta Royale Hotel is happy to have been of service to you.
We are please that our services and facilities met your satisfaction. We will be honored to replicate and exceed this service to you.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fiesta Royale Hotel

Address: George Walker Bush Highway | North Dzorwulu, Accra 0, Ghana
Region: Ghana > Greater Accra > Accra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 91 Hotels in Accra
Price Range: £132 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Royale Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
A 4-star deluxe hotel with the taste of business atmosphere located on the signature N1 highway.The hotel features 100 tastefully decorated rooms, 2 restaurants & a bar, 3 banquet rooms, fitness facilities and a shop. High speed internet access is complimentary in all guest rooms ... more   less 
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