I stayed at the Maseru Sun last June, for organising a conference. Being June the beginning of winter, all common areas are really cold (we kept our coat in the restaurant!), and when we arrived the heating in the rooms were turned off... The conference room were not yet set up, and all facilities we asked for in our emails (mikes, video projector, screen, etc.) were not in the room. You have to ask several times the same thing before obtaining what you want, as they seem to be quite lazy and not willing to help.
Rooms (and bathroom) are clean and the restaurant was good, with a wide choice of food in the buffet (even at breakfast).
Wifi is expensive (30 euros for 1Gb traffic) but it was fast, even in the room (I could make calls on Skype).
The location is good, within a walking distance from the center and the main mall (which seems to be the only attraction in Maseru, since when we asked what we could visit in the city, everybody answered "The Mall!").More
- Free Parking