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AVANI Lesotho Hotel & Casino
Ranked #4 of 10 Hotels in Maseru
Reviewed 17 August 2014

Check in process was definitely the slowest that I have experienced, perhaps because it was a Sunday night. Then I got to my room and found the keycard didn't work so I had to go through it all again!
Food was pretty decent buffet fare, sleep comfortable enough and wifi exorbitant....

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank AlanBS1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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167 - 173 of 263 reviews

Reviewed 5 August 2014

The hotel is average- not too good and not too bad! The outside walls need a bit of re-touching to make them newer and attractive. The checking in process was fair but could be better. The rooms are quite spacious and neat. There is wifi in the rooms which is fairly fast but is not free. The food is good.
In Lesotho, this is probably one of the best places to stay in.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Caspian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

It is an average hotel, not worth the money. It is situated on a hill with beautiful views of the city and the landscape. But, the service is poor, the staff is not that helpful and is not well-informed. I was in an executive room and there was no minibar there. The room was noisy; I could hear all the noise from the hall and the next room, including the bathroom noises. The breakfast and dinner buffet were bored, same things every day for the two weeks I stayed. Service at the bar was really slow; it got 30 minutes to bring me a sandwich. There are coffee and tea in the room for free, but they do not offer water, you have to buy it and it is really expensive compared with the prices at the shops. Internet is not free and is slow, and has connection problems sometimes. The restaurant is opened to the casino's visitors, so you could find it full and that no priority is given to the hotel guests, it happened to me, I had to wait 30 min to get a table. Anyway, that's the only option if you are travelling to there for business purposes. So keep your expectations low if you have to stay there and want to feel comfortable as much as possible.

  • Stayed: June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Ilse B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

This hotel is decidedly average. I have stayed here many times and each time there is a less-than-perfect aspect. However, there's really no other place to stay in Maseru as a business traveler so I keep coming back. The pros are that there is a well-appointed gym, the rooms are clean, and the wifi is strong in the lobby. The cons are that there's a casino and the whole place vaguely smells like cigarette smoke, the room service is abhorrently slow (waits have lasted upwards of 90 minutes), the front desk staff is incredibly slow and not well-informed, and wifi is not free and is not available outside of the lobby. If you're traveling here for work, definitely stay as it's the closest to a corporate hotel you'll get, just keep your expectations low.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank Poppy510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Not many options in Maseru, it's a decent business hotel. The staff was not very helpful, but the room was clean. It was a very average hotel. Wifi access was not included in our rate, the wifi was okay, you could do emails but it was not very fast.

It is very close to the government offices, so if you are meeting with government, it is extremely convenient. It's about a five minute drive to their offices.

The rooms have excellent views at least.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank ashaikh81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

Whislt a well situated hotel the actual expereince is very poor and not worth the money.

Rooms - small with two single beds, terrible pillows, a shower that spryed in all directions except down, a TV that was very badly tuned to a very odd selction of satellite channels

Service - Receptionists rude and unhelpful.

Policies - very odd ones .... had to pre pay accommodation otherwise rate would be double, could not check out the night before departure, receptionist could not / would not print me a copy of my invoice showing the prepaid accommodation amount.

Corridors smelt of damp carpets !!

Room Tip: no real advcie
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  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014 via mobile

Good clean and comfortable room. Buffet breakfast and dinner was good. Was supplied with a fridge on request. Staff were very helpful. Hotel is located on a hill so the we had a great view of Maseru. We were there on business so the location was ideal for us because all the government departments were a short distance from the hotel. There is a casino in the hotel. I will be back.

Stayed: June 2014, travelled on business
3  Thank Lalitha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AVANI Lesotho Hotel & Casino

Address: Hilton Road, Maseru 100, Lesotho (Formerly Lesotho Sun Hotel)
Region: Lesotho > Maseru District > Maseru
Amenities:
Casino and Gambling Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 10 Hotels in Maseru
Price Range: £112 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AVANI Lesotho Hotel & Casino 5*
Number of rooms: 158
Official Description (provided by the hotel):
AVANI Lesotho offers guests panoramic views of the Maseru city centre. It also features a spa, outdoor swimming pool and casino, as well as several restaurants and bars. Set in a modern, sandstone building, the rooms and suites all come with airconditioning, a seating area and satellite TV. They are also equipped with tea-and-coffee making facilities and a safety deposit box. The en suite bathrooms includes a hairdryer and free toiletries. Guests can enjoy Thai and Chinese food at Ying Tao Grill, and buffet breakfasts, lunches and dinners at Nala Café, or enjoy a lite meal and a selection of cakes and coffee at our coffee shop. The spa offers a fitness centre, sauna and massages. A variety of conference facilities are also available. AVANI Lesotho is centrally located in Maseru, just 3 km from the Maseru Golf Course. Moshoeshoe International Airport is a 20-minute drive from the hotel. ... more   less 
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Also Known As:
Lesotho Sun Maseru
Lesotho Sun Hotel

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