I had the misfortune of having broken my leg the day we were to stay in Maseru. The hospital set my leg but couldn't give me crutches so I faced a long painful challenge of getting into our room. The young chap on security came to help but then along came Palesa who was on duty in reception that evening. This wonderful lady literally picked me up and carried me to my room. A little while later she brought me some crutches that she happened to have at home.
Our room was lovely, well appointed with everything required. The staff are fantastic, especially my two helpers in a time of need.
Breakfast was included with a reasonable selection to cater for pretty much everyone's taste.
WiFi works well in the rooms too.
We will definitely return when we are next in Maseru.