First of all, It is nice to remember that this Hotel is based in Tripoli (Libya). This is important to remember, especially for food and beverage. From breakfast to evening dinner I had good or very good experiences, even when the hotel was fully booked. Access to every type of food, very good service, etc ! The head of food and beverage department is therefore on top of his job ! Congratulations for that. This hotel keeps international standards at that level.
I was less impressed by the room quality. After 5 days , no one had taken the initiative to empty the garbage bin in my bathroom, or in the room. I had to ask for it, which is somehow sad for a business class hotel. On a positive note, after asking the person in charge, more attention was given to the room. There was also a bad smell coming from the bathtub and some water was leaking from the ceiling. I informed the reception and received support for that. But well, once again, for a business class hotel it is somehow disapointing.
The staff is a mix of nationals and internationals and overall the service is good or very good. There is the occasional mistake with the order, but you'll find that everywhere.
There is a security portal at the entrance but the people in charge are barely looking at the screens when you scan your bags. So it is kind of an illusion of security at that portal level. That being said it seems that this hotel is very secure compare to others.
There is a swimming pool, a real gym and a SPA. The hotel is one of these places, when you can work the all day and (really) relax on the evening with a coffee and a a delicious piece of cake enjoying the local breeze.
So it is a good business class hotel, but it comes with a price.
- There is an AVIS office near the reception and they organize airport transfert.
- Check out can take some time .. so, when leaving - ask to check out - go to breakfast - and come back (after breakfast) to the reception and most likely the paper will be ready.
- Reservation Options:
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- Also Known As:
- Al Mahary Radisson Blu Hotel, Tripoli Hotel Tripoli