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Awal Hotel
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Reviews (34)
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1 - 6 of 34 reviews
Reviewed 22 May 2014

Location is very good, across the road from best Italian in town, not far from other restaurants and the old town; rooms/bathrooms are extremely clean and fresh; nice big shower head; breakfast nice, wide choice of delicious hot and cold and fruit, really good Egyptian manager of restaurant. All staff members were friendly and polite and efficient. Sat TV had loads channels.
On the downish side, wifi was available in the room but the code needed to be updated regularly, and service itself also often needed resetting, which receptionists took care of. They were expecting an upgrade so it may be better now. Receptionist and desk people are friendly and efficient but were sometimes not at the desk, so maybe more desk staff would help.

Room Tip: ask for a room on the inside, quiet side, and/or bring ear plugs coz of mosque next door.
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank nslyons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awal_Hotel_Tripoli, Guest Relations Manager at Awal Hotel, responded to this reviewResponded 26 June 2014

Thanks for your feedback and we value your comments. We have actually carried out an upgrade to our hotel internet infrastructure recently, and we have seen a marked improvement in the service. With regards to having to enter the code multiple times, this shouldn't be the case as the system is set in a way to recognize devices that were previously registered. It might however be something related to your specific device. Would appreciate if you can send us the details of your device (brand / model number) so that we can investigate the matter further with our technical team. You can send us the information through the feedback form on our website.

Thanks once again for choosing Awal Hotel as your place of stay in Tripoli and we look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

Very welcoming hotel. Extremely clean and well kept. Free WIFI in every room and common areas. Great Satellite TV. Very good breakfast served...it is a pitty that dinner is not served. However, for those who prefer to stay indoors at night, a take away meal can be easily ordered through reception. Overall this hotel is highly recommended because it offers excellent value for money!

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Gerald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awal_Hotel_Tripoli, Guest Relations Manager at Awal Hotel, responded to this reviewResponded 26 June 2014

Thanks a lot for your positive comments. Yes, regarding meals, we can offer various meals for in-room delivery that can be ordered through the hotel front-desk. Food options available include: pizza, kebab, soup, meat, chicken and fish dishes.

Look forward to welcoming you back to our hotel soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

Pros:
Free wifi in lobby. Decent speed.
Very central location, though a decent walk to the market.
Very nice reception
Decent breakfast
Modest room

Cons:
A little noisy if on the street sign
No security
Slow elevator

Otherwise a great hotel if on a modest budget.

Stayed: May 2013, travelled solo
Thank jcb193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awal_Hotel_Tripoli, Guest Relations Manager at Awal Hotel, responded to this reviewResponded 4 April 2014

Dear guest, thanks for your review, we appreciate your comments. We are always happy to listen to our customers, and try to accommodate requirements wherever possible. With regards to the wifi service, we are actually just making a further upgrade to our satellite internet system this week. This should enable us to provide even better internet access to our guests, in the guest rooms, as well as the public areas of the hotel.
We look forward to welcoming you again to Tripoli.

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Reviewed 18 October 2013 via mobile

I come very often for years to this hotel, I tried many other hotels in town and this is the best. Friendly people, tide and clean, small nice rooms and close to all other hotels and shops. It is good if you are coming for short business trips.

Stayed: October 2013, travelled on business
1  Thank Eid101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awal_Hotel_Tripoli, General Manager at Awal Hotel, responded to this reviewResponded 4 November 2013

Dear Guest,

Many thanks for your kind review. We appreciate your comments.
We hope to welcome you again to Awal Hotel soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2013

The Awal Hotel is perfectly situated in downtown Tripoli just off a major artery of the road system, giving you a pristinely clean room (I counted 1 maid per 5 rooms which is unheard of), friendly staff, actually familiar staff that will do their best to service you every need. The internet is fast and pretty reliable by Libyan standards. The only drawback is the fact the Awal doesn't offer in-house dining, which is something I believe can easily be added to the service profile as most business trip require long days out and early return to home, a simple snack menu would do the trick. I've never looked elsewhere and recommend it to any other traveller to this destination.

Room Tip: Always try for seaview!! Joking apart, ask for a room furthest from the Mosque!
  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awal_Hotel_Tripoli, General Manager at Awal Hotel, responded to this reviewResponded 11 October 2013

Dear Guest,

Many thanks for your kind review. We appreciate your comments.
As you say, at this point in time we are only serving breakfast at our hotel; however we do offer a service where guests can order lunch or dinner from nearby restaurants and we take care of the delivery (room service). This service is provided for free through our reception counter.

Do not hesitate to let us know should you need any more information, and we hope to welcome you again to Awal Hotel soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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