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“Good Hotel in Tana”

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Hotel Carlton Antananarivo Madagascar
Ranked #6 of 59 Hotels in Antananarivo
UK
Level Contributor
163 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“Good Hotel in Tana”
4 of 5 bubbles Reviewed 21 June 2014

Very happy with my stay in the Hotel Carlton. The room was very comfortable, good air-conditioning, good water pressure in shower and always hot water. Lots of cupboard and drawer space. Additional blankets in wardrobe. Small table and chair (handy for in room dining) and desk for working. Mini bar with standard drinks and snacks. Bathroom products (shower cap, shoe shine, shampoo and vanity sets). Wall mounted hair dryer in bathroom.

I found the food in the hotel to be of a good standard. We ate at many restaurants in Tana, but for me, the Hotel Carlton food was some of the best! The room service menu, bar menu and main restaurant menu are different from one another - so you don't get bored with the choices if you tend to eat mainly at the hotel.

Good breakfast in the morning, cold buffet and then you can request your eggs cooked however your like with side serves of bacon and sausage etc.

The staff were friendly and helpful. Lovely bar staff always remembered our drink orders from the evening before. Made us feel very welcome.

Good massage available in the fitness centre. Money changer, and several small retail outlets also available in the hotel.

Just a short 10 minutes stroll (or a few minute taxi ride) from town centre. We caught taxi's to meeting and at night time when we ventured out in the evening we always caught taxi's, so being a short distance from the centre was not an issue.

I'd recommend this hotel when visiting Tana.

Room Tip: There are smoking and non-smoking floors available.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jack06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMadagascar, Guest Relations Manager at Hotel Carlton Antananarivo Madagascar, responded to this review, 29 June 2014
Dear guest,

Greetings from the Carlton Hotel.
Thank you so much for your candid comments and for your confidence in our property. We are very glad to read all your remarks, and will share them to the management and the whole staff.
Thank you for taking time to rate us on Tripadvisor, and hope to seeing you soon in Tananarive.

Kind regards,

Miarisoa Rajaonarivony (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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341 reviews from our community

Traveller rating
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    13
    8
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Atlanta, Georgia
Level Contributor
418 reviews
204 hotel reviews
common_n_hotel_reviews_1bd8 378 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

If you call you can get a better price. 20-30% off of the webrates ... just ask. I got a reg. room with breakfast for 80Euros ... The room was large, quite, clean and it had a big bathtub ... just to soak. I will only stay here when in TNR ... btw... great downtown location.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank fdoamerica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review, 1 June 2014
Dear guest,

Warm greetings from the Red Island. Thank you so much for rating us. We are glad to know that our services met your expectations, it will be a great pleasure for us to share your comments to whole staff.

Thank you for your confidence, and hop to seeing you very soon for your next trip in Antananarivo.

Kind regards,

Miarisoa Rajaonarivony (Mrs)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hollywood, Florida
Level Contributor
159 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 19 May 2014

The Hotel Carlton bills itself as a 5 star property ... but they need to take a closer look at the guidelines for 5 star qualification. The furniture in the lobby looks tired. The hall and room carpets look ready for replacement. After 2 weeks in the country, I was pleased to get a television ... AND have a choice of stations to watch including English language stations. Air handling is efficient, door locks seem secure, the room view is excellent, and front desk staff willing to accommodate all requests. Dinner menu looks inviting, so I'm heading there now. Advised by guide that security in town is weak, don't go out at night, day walks should leave ALL valuables in the room safe, including passport, phone, $$$. If you take a cab, be sure it's one of the light yellow cabs (official). Rates for cabs are negotiable.

Room Tip: Face the pond/lake ... the higher floor, the better view.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marcy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review, 21 May 2014
Dear guest,

Thank you so much for your comments. We are pleased to know that you enjoyed your stay with us. We have also taken note of your suggestions and comments on our services and facilities, either in the room or lobby. Your remarsk will be forwarder to all concerned and also to the management team.

Please feel free to contact us for any additional suggestion you may have, or for any other information you may need.

Thanks again, and we hope you'll choose Hotel Carlton Antananarivo Madagascar the next time you're in Antananarivo.

Regards,

Miarisoa Rajaonarivony (Mrs)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 17 April 2014

One of the few decent hotel in Antananarivo, would need a complete refurbishment. Rooms are old and worn, the service is ok, the location is central. The gym/spa is very poor, old, not adequate at all. The only good thing is the restaurant, where I had a really exceptional dinner of greatly cooked seafood.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stefano G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review, 23 April 2014
Dear guest,

We would like to thank you for choosing our property for your stay in Antananarivo. We are sorry to know that our services did not met your expectations. Thank you for taking time to rate us and for your feedback, as they really help us in our search of improvement.
We would like to notice that renovations are still on process, as we have already replace our equipements in rooms, like curtains, carpets, wallpapers and painting, TV, doors, door locks...

Thank you anyway for your feedback. please feel free to contact us for any further request.

Regards,

Miarisoa Rajaonarivony (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 16 April 2014

i stayed in Carlton Hotel for 10 day in April. My room was comfortable and very clean, bathroom was adequate, there was a bidet and a tub(a little Small). The mattrass was firm enough and I had enough pillows.
Room service and front desk were very helpful. There is a nice pool and a gym with a spa, jacuzzi and sauna next to the gym.
there is a restaurant and a bar on the first floor, food was decent - nothing to write home about and i did not get sick( good news right there).
Overall, ery satisfactory place to stay in Tana.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markymark10022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review, 23 April 2014
Dear guest,

Warm greetings from the Carlton Hotel.
Thank yo so much for taking time to rate our services. We are glad to know that our services met your expectations.

Please feel free ton contact us for your next stay in our property. Thank you and hope to see you very soon among us.

Regards,

Miarisoa Rajaonarivony (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kfar-Saba , Israel
Level Contributor
524 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
5 of 5 bubbles Reviewed 20 February 2014

This is my third stay in this hotel .
It was so refreshing being greeted by everyone on the staff with a big smile - My room, was equipped with the same things I asked for in the past ( such as an extension cord for my laptop and mobiles , iron with an ironing table ... ) .
This attitude prevails at all levels from the Managing Director to the doorman - they really make me feel home !
I stayed two weeks - that warm and supporting attitude has been there all the time as if I just arrived .
I shall be back there !!

Room Tip: There are two main options to choose rooms - I suggest the sight of the lack and old town of Tana
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Elizur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMadagascar, Guest Relations Manager at Hotel Carlton Antananarivo Madagascar, responded to this review, 23 February 2014
Dear Guest,

Warm greetings from the Carlton Hotel. Thank you so much for all your comments, we are delighted to know that our services met your expectations.
your remarks will be shared to the whole staff of the hotel. Please feel free to contact us for any other requests or assistance you may need.

Looking forward to welcoming you back very soon,

Kind regards,

Miarisoa Rajaonarivony (Mrs)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset West, South Africa
Level Contributor
151 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 6 January 2014

Although business relations had actually recommended me another hotel in Tana, I was very happy that our agent booked me in to the Carlton, what a lovely place.
Sure, the hotel is a bit old and could do with some refurbishments (which they are planning), but from driver to room cleaner to restaurant staff, reception and general manager everybody went out of their way to make my stay a great one!
My room had a lovely view on the little lake, which was great as during my stay there was a big fireworks display there so I had the first row view on it.
WiFi in the room (as in the lobby and elsewhere in the hotel) worked flawlessly.

I only had breakfast in the main restaurant and dinner one night in the bar but both were excellent.
Staff is very helpful arranging excursions etc.
There is a fitness room and a pool which is great if you want to stay fit while travelling, and there's also a great bakery right in the lobby of the hotel (amongst some other shops).
Would definitely recommend to stay here.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FlyingGonzo_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMadagascar, Guest Relations Manager at Hotel Carlton Antananarivo Madagascar, responded to this review, 8 January 2014
Greetings from Carlton Hotel.

Dear guest,

It was kind of to share your point of view here. We really appreciate it.
We hope that for your next visit in Tanà, you will stay with us since our staff is always ready to make your stay as pleasant as possible.

Looking forwards to welcoming you soon.

Regards,

Miora Rakotondrainibe (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Carlton Antananarivo Madagascar

Property: Hotel Carlton Antananarivo Madagascar
Address: Rue Pierre Stibbe Anosy | PO Box 959, Antananarivo 101, Madagascar
Region: Madagascar > Antananarivo Province > Antananarivo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Antananarivo
#2 Luxury Hotel in Antananarivo
#4 Spa Hotel in Antananarivo
#10 Business Hotel in Antananarivo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Carlton Antananarivo Madagascar 5*
Number of rooms: 171
Official Description (provided by the hotel):
Enjoy Hotel Carlton, central location with genuine view on lake Anosy and the Queen's Palace, conference and meeting facilities for up to 550 persons, business center, outdoor swimming pool, tennis court, fitness, center, 2 restaurants, 2 bars, 24 hrs rooms service, casino, free private parking, arcade shops. Since September 1st, 2008 Hotel Carlton is a member of Preferred Hotels & Resorts in the Lifestyle Collection. IPrefer is the loyalty program that enables guests to have special benefits. ... more   less 
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Also Known As:
Carlton Hotel Antananarivo
Hotel Carlton Antananarivo Madagascar

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