Fairly new hotel in the new town part of Lilongwe. There are two buildings in the hotel, divided by a pool, with the one in the back being the newest of the two. Although there are two restaurants only one is open at the moment, so unless you wanted to pay a taxi to go into town you were stuck with Chinese food. The food was decent but after 2 weeks of chinese food it can get old. The staff were all nice however I have to admit that after travelling all over the world this was the first hotel that said no more than they said yes. When asked if I could get into the business center I was told not until it opened, although I understand they had someone paying for each interaction it is a bit disconcerting that as a guest I couldn't print something out when I needed too. Also, they refused to give anyone more than 1/2 a roll of toilet paper. We took up a large percentage of the hotel and I spoke to no one that got more than 1/2 a roll at any time. The rooms were fine; I was in the older hotel and I would classify it as more of a nice stateside Holdiay Inn than any type of international Radisson Blu. The bathtub was very cheap plastic and the shower head handle constantly fell off the wall. The carpet was very stained and the door wouldn't always open or shut immediately.Sometimes I had to really jerk it to get it to catch. The decorations were nice but already there were signs of wear and tear and shortages of items you'd think there would be enough of. The bar closed at 10 at night, despite there being a large amount of personnel on site and the internet was very, very slow, to sometimes non existant. I realize this is Africa and these are 1st world issues so let me close by saying that I had a pleasant stay in the hotel. Everything was clean and the staff friendly. They need some direction on how to host major conferences but I believe they are headed in the right direction. Obviously some issues are going to remain simply because of location. I'd stay here again with out a doubt.
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