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“Alright, I guess.”
Review of Pacific Hotel

Pacific Hotel
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Pacific Hotel
Ranked #9 of 12 Hotels in Lilongwe
Cheltenham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Alright, I guess.”
Reviewed 4 May 2013

There were some good things about the Pacific: my room was spacious and clean with excellent air-con, the staff were friendly and helpful, and the location is good for the Central Business District.
However, for an upmarket hotel, there were an number of small issues with room: the power socket for the desk was falling of the wall, without any drapes on the windows using the bathroom felt somewhat public and the tiles in the bathroom weren't entirely attached to the floor. The chair and sofa weren't attached to their frames either, which made sitting down more entertaining than should have been. Irritatingly, you could not switch off the reading lights from the bed. Oh, and the remote for the TV didn't work. I didn't like the overly dim lighting in the room and the narrow, claustrophobic corridors either.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 reviews from our community

Traveller rating
    4
    1
    4
    4
    3
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4
Couples
0
Solo
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12
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Nairobi, Kenya
Level Contributor
177 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 28 March 2013

MULTIPLE ORGAN FAILURE

For $75 per night, b&b, I expected more, even in a 2 star hotel

Do you have Internet cards?
“We are out, but you can go across to the Capital Hotel and buy from them.”

Do you have change?
“No, do you have small dollar banknotes?”

Can you stamp the receipt?
“No, our director is in China, and he keeps the stamp.”

If the director ever gets back from China. s/he should have a look at why the reception staffers are so reluctant to enter billing and payment data into their computer.

The only thing the Pacific has going for it is the location. If they could have inconvenienced their clients by moving, they would have. Customer service is 11 on their list of 10 priorities.

Room Tip: Little to choose here.
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank constanttraveler71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lilongwe hotels

washingtondc
Level Contributor
64 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 21 December 2012

This is a decent, alcohol free hotel located in the center of Lilongwe's Central Business District, next to the USAID Mission and near the large city business tower where the African Development Bank and other diplomatic and international firms have located their offices. I suspect that if the hotel had a bar and served alcohol with its meals at its very decent and affordable Indian restuarant, many more would patronize the hotel.

OK, by European and North American standards, this is a three star hotel. The three or four storey building's architecture is 1980s with two wings off a central cooridor.The rooms are decent, fairly modern with acceptable furnishings. Free cable TV with the usual MNET Africa offerings is in each room. The internet is not free but solid, one has to purchase pre-paid cards, but once on, it's ok. The free breakfast is a proper English breakfast. At $70 per night per standard room, corporate rate, this was perfect for myself and my engineer. We walked to our project site and picked up our water, sodas, beer and snacks and occassional take away meal at the large grocery / department store right next door to the hotel. The central bank of Malawi is around back of the hotel, walking distance, and the new commercial neighborhood that is coming to define the CBD is nearby, a 15 minute walk. Several of the major airlines have their offices in the commercial building just 3 minutes away. There are some local lunch eateries including a pretty good grilled chicken place located in a coverted ocean container in the middle of the lot adjacent to the grocery store.

The CBD has no nightlife or other restuarants to speak of, and in fact, Lilongwe is not a hopping town. It is a somewhat staid, decent place with decent, respectful people so one is not really missing alot at night by staying at the Pacific or in the Central Business District. Taxis are readily available in front of the grocery store. Lilongwe has a new Chinese hotel about to open, and two or three Sun hotels which do hold to an international branded standard. OK, this hotel is not one of those other places, but the Pacific doesn't carry the cost burden of those branded hotels either. There always seems to be some rooms available and the NGOs do use this hotel for conferences and many of them stay at the hotel. If the CDB is where you intend to do your work whicle in Lilongwe, this is a decent business hotel to stay.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank timhrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pacific Hotel

Property: Pacific Hotel
Address: Central Business District, Lilongwe, Malawi
Region: Malawi > Central Region > Lilongwe
Hotel Style:
Ranked #9 of 12 Hotels in Lilongwe
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Pacific Hotel 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
A large alchol free hotel with an excellent Indian restuarant near the African Development Bank, USAID, the Central Bank and other Government of Malawi ministeries. ... more   less 
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