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12 - 17 of 35 reviews
Reviewed 29 September 2012

Stayed for two weeks on a volunteer assignment. It is located in a newer, safer, and less populated area of Bamako with nearby businesses and NGO's. The newer annex is closed and the restaurant was closed temporarily (now open) because of the rebellion, I understand the hotel business is under stress as a result but many improvements could be made that cost practically nothing. Room quality varies greatly from room to room. The hotel is completely tile, acoustically live, please take earplugs. Varies from night to night. The doors lack rubber bumpers and a door slam will wake the dead. Minor annoyances: The A/C remote disappeared twice during my stay. The shower head holder was gone and the shower head nozzle kept falling apart. The A/C was oversized for my room, the fan had no real "low" setting, and was positioned to blow right over the bed, so I woke up with a sore throat every morning. Major annoyances: The front desk nor the restaurant ever have small-bill change, so getting small bills for tips is impossible. Only the night clerk at the front desk speaks any English, so finding a pharmacy or restaurant or any thing else is hopeless. Despite the fact that 60-70% of the guests speak English or ESL, the restaurant menu is in French with no English counterpart, there were two menus with different items and different prices on different tables. (you get the higher price) Only about half the items on the menu are available at any given time. There are no "local" dishes on the menu, just faux-French items, so you have to go elsewhere to sample local food. The food is marginally edible but unexciting. A continental breakfast comes with the deal, you can order food pretty much anytime at the bar or room service. The hotel pool is a dark green/brown muddy water and the source of mosquitoes that often inhabit the restaurant. There is no map in the hotel to nearby useful services. The lighting in the lobby, bar restaurant and rooms is the narrow-spectrum fluorescent, the whole experience is a greenish-blue tinge. There is usually a taxi outside and in the evenings a local souvenir vendor inhabits the lobby, his sales tactics would turn a U.S. used-car salesman green with envy. There is a pizza restaurant within walking distance and a "supermarket" (western foods to a limited extent) about a mile away. The Massaley just teeters on the edge: one side with minimal investment could be an easy and comfortable place to stay, on the other side it threatens to become the Bamako version of "Fawlty Towers".

Room tip: Quieter and balconies on the back side. Ask to see 2-3 rooms, they are only about 5% full and you have a choice. The annex is new and great but closed during the coup/rebellion difficulties.
Date of stay: September 2012
  • Trip type: Travelled on business
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4  Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2012

Hello,

Spent 9 days in the hotel, i have the following feedback:

Location: is Not that much good
Services: WiFi working only in the lobby while in the room does not work.
Staff: are nice.
Value for money: is really good and not expensive comparing to what I have already paid.
Food: good
Room: is clean, AC is good, room size is good.
Swimming pool: outdoor one, nice one
Hotel lobby: need more update and beautification [LCD TV…etc]

One of the best hotels in Niamey [there is no much hotels there] this hotel then will be the only and best choice

Regards
Shadi

Date of stay: April 2011
  • Trip type: Travelled on business
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3  Thank ShadiALBESS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2012

Having spent some time in that hotel which is in Bamako's new business area, I generally felt comfortable. However, not much is going on at night (but it's quiet and safe!) and sitting in the lobby, by the bar, or even in the morning while taking breakfast, could be so much nicer if there was at least a decent television to fill the rather unlively atmosphere with a bit more entertainment, just as you would have in most other hotels. Instead, if you want to watch the news or a sports event you have to stay in your room and hope that the TV set is working. But of course no social atmosphere to share the moment. It could be a lot more lively and attractive, but it's sometimes a bit dull. Other than that, and if you don't care about the poor lobby flair, it's good and acceptable hotel, staff is polite and friendly, the big pool helps to relax after a long day of work.

Date of stay: April 2011
  • Trip type: Travelled solo
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2  Thank Dadala12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2012

Hotel Massaley is a relatively new hotel located in ACI 2000, a booming part of Bamako, surrounded by new offices that should eventually reduce pressure on Bamako city center. Rooms in the main building are OK, but they are much more spacious in the "Annex". These rooms were clean, excellent beds, the neatly painted walls are left undecorated. Wifi was available, during my stay it happened to be slow.
Hotel font desk staff is quite professional and helpful, in both French and English. The front desk area is very spacious and clean with a bar and 4 computers for free internet. The restaurant is OK, its menu shows the usual meals; breakfast buffet is quite standard too.
You can choose this hotel for its location, good beds and good price/quality ratio

Room tip: Rooms in the Annex are much more spacious
Date of stay: January 2012
  • Trip type: Travelled on business
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3  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2018
Google Translation

Room tip: demander une chambre vu piscine c'est plus calme
Date of stay: September 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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