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“Actually, a perfectly decent hotel by African standards”
Review of Azalai Grand Hotel

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Azalai Grand Hotel
Ranked #6 of 38 Hotels in Bamako
Reviewed 16 November 2009

This was my first trip back to Africa in 9 years and my first ever visit to Bamako having lived and worked a total of 14 years in West and East Africa in 4 different countries. I was holding a driver safety seminar and stayed 12 days in the Grand Hotel.

The hotel certainly exceeded my (slightly low) expectations. I found the staff to be perfectly pleasant and friendly; the room was large, quiet and cool; the bathroom was adequately clean and decent; there was free, reliable broadband (though rather slow).

The only aspect that was disappointing was the restaurant where the quality of the food was not too good and it was also very overpriced. I had several much better meals at much cheaper prices in eateries in Bamako. The buffet breakfast had an adequate selection; I liked the locally made guava jam.

There were rather a lot of mosquitoes in the room and restaurant so I was glad I had packed a spray can of room insecticide and my DEET lotion. With that I did not get bitten once.

So I have given this hotel a 4 star rating (very good) as it is one of the best business hotels I have used in Africa. I would quite happily stay there again. And I really liked Bamako (not the traffic though) - I found the Malians to be great.

  • Stayed: October 2009, travelled on business
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3  Thank montywest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 - 51 of 85 reviews

Reviewed 12 April 2009

I stayed at this hotel for one night in January 2009. I don’t think I’d stay here again, but I might, depending what else was available. I have a much more wishy-washy opinion than usual about this hotel. What it did well, it did very well, but parts were – not good.

Positives:

– The location was good, near the train station.

– Excellent breakfast buffet, my favorite during the month I spent in West Africa – mainly because of an exquisite black-eyed peas dish, and some excellent cold-cereal choices. A real treat. The buffet was also completely stocked and ready at 5 AM (yes, 5 AM!), much appreciated since I had an early flight out.

– I had a huge room (I was in a single) with a comfortable bed.

– My A/C/ was pretty loud, which meant I didn’t hear any other noise from street, other rooms, or hall.

– There were two excellent reading lights next to the bed.

Negatives/other factors:

– The A/C was acceptable, but not great; I prefer a cold room, and was not able to get it as cool as I would have liked.

– There was no mosquito netting in my room, and there were mosquitos in it. The lobby was also filled with a large visible cloud of mosquitos.

– I had no towels at all, and despite asking twice, never got any.

– The trash in my room had not been emptied before I occupied it; one trash can had water bottles, food wrappers, and used q-tips in it (ick).

– Although my single room was huge, the two twin beds in it were very narrow, narrower than the typical twin bed. They were comfortable, though.

In summary, this hotel could be improved on both in terms of cleanliness and of service, and the rooms need to be equipped with mosquito netting. Bonus points for the buffet (and its early availability), though, and for the good reading lights (rare in West Africa) and comfortable bed. Usually I’m pretty sure after a hotel stay whether I’d return to it or not. I’m not so sure about the Grand. Maybe yes, maybe no, depending on what else I could find out there, but leaning toward no.

Stayed: January 2009
2  Thank velevele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2007

This hotel is let done by its rude and unprofessional staff.
Had pre arranged for someone from the hotel to meet me at Bamako airport and transfer me to the hotel. My flight arrived late at night and no one was there to meet me so i had to find a taxi.
When i arrived at the hotel, the staff just shrugged their shoulders. There was no apology and no sympathy. When i checked out i was told there was a problem with my Visa card so i had to pay with travellers cheques and was charged 10% commission. I spent a futher 10 days in Mali and never had a problem with my Visa card.
Its a shame the staff were so rude because the room was large and clean and the hotel has a central location near to the excellent National museum.

  • Stayed: November 2006, travelled solo
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6  Thank Gillboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2007

The room was clean and the air conditioning worked well. The bathroom was clean and refreshing after Timbuktu. The restaurant was disappointing. Food order was mixed up. Food arrived at different times and one of our party ended up with food poisoning. I did enjoy the fish soup. Breakfast was OK.

  • Stayed: April 2007, travelled with friends
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    • Business service (e.g., internet access)
3  Thank Travel_PartnerCa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017
Google Translation

  • Stayed: September 2017, travelled on business
    • Value
    • Location
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Thank ridrissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2017
Google Translation

Room Tip: vue sur jardin
See more room tips
  • Stayed: October 2016, travelled on business
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Thank drvaschalde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017
Google Translation

  • Stayed: August 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank mau462015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Azalai Grand Hotel

Address: Ave. Van Vollenhoven, Bamako, Mali
Region: Mali > Bamako
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Bamako
#3 Best Value Hotel in Bamako
Price Range: £95 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azalai Grand Hotel 4*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to the Azalaï Grand Hotel, a landmark 4-star property located in the historic heart of Bamako. Built in 1950, the hotel has undergone substantial renovation under the Azalaï Hotels Group and continues to offer a high calibre of comfort, convenience and security in Mali's capital city. Set in a quiet residential neighbourhood, the Azalaï Grand Hotel features 77 spacious guestrooms and a comprehensive selection of supporting services that provides business travellers and long-term residents with all of the amenities they require while spending time in Mali. Whether you're visiting Bamako as part of a quick tour or an extended stay, the Azalaï Grand Hotel offers an oasis of comfort, wellbeing and warm African hospitality. ... more   less 
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Also Known As:
Grand Hotel Bamako

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