Having had the unfortunate experience of staying a week at this hotel, conducting training for our company's staff in one of the conference rooms (not the one shown on the website!), it would take me a long time to list all the gripes I have. My biggest complaint is the shockingly poor, disgusting attitude of the management of this hotel! They have NO interest whatsoever in their guests' wellbeing.
In a week of staying at the hotel and paying for 5 days of conference facilities and catering; not once did anyone from management ask if we were satisfied with the service, food, arrangements or anything else! They really couldn't care less.
Unfortuantely I took ill whilst there, and was unable to eat breakfast or lunch one day (for which I had paid). In the evening I asked at reception if I could have a bread roll eat. This request had to be referred to the manager/owner, who when asked hesitated and then when agreed, escorted me to bread to ensure that that was all I took from the buffet!!
I will ensure that our company never uses this venue again!More
- Free Wifi
- Free Parking