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Arebbusch Travel Lodge
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Reviews (259)
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All reviewsself cateringafrican chickenegg stationeros airportstandard roomgrove mallrooms are cleanbusiness tripbuffet breakfastbird lifecity centrenice poolswimming poolhot watera great place to staystayed one nighttwo nights
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163 - 168 of 259 reviews
Reviewed 7 July 2014

We stayed on one of the luxury campsites on our last day in Windhoek. The front desk was very professional and friendly. The campsite itself is excellent: large shower & toilet, small grass area, etc. Unfortunately, the luxury campsites are located right next to a very busy street, even at night. Sleeping is almost impossible. Because of the location describing them as "luxury" is very misleading.

  • Stayed: June 2014, travelled as a couple
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Thank HPConny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

In general nice place to stay for a few days:
1) Rooms are typical as for 3* hotel standards. Door lockers don’t looked safe, but fortunately nothing bad happened during my stay;
2) Very nice restaurant with decent food, drinks, good service and fare prices. Probably the best restaurant I've ever visited in Windhoek. Reservation has to be made in advance, as many tables are busy.
3) Reception staff (especially at night hours) are desired to be better. Guys are pretty relaxed and do not fully care about customer orientation.
4) Good value for money, but please, arrange everything in advance and have hotel confirmation at hand.

Room Tip: Pick up the room very close to Square area. It is the best location at the campus.
  • Stayed: June 2014, travelled with friends
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Thank Ostap P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

1. Rooms booked were changed with out our knowledge. 2. Wifi never works, every day the same answer "we're working on it" after four days still no wifi. 3. Breakfast tables are all reserved. You are expected to sit outside in winter. 4 staff have no knowledge of restaurants in the area and can't recommend anything. 5. Air cons in the "square" is so noisy it sounds like bees humming all the time in the room. 6. Still waiting for invoices that were supposed to be sent last week.
7. Same breakfast served for the last 5 years, no variety. Not even salt and pepper on the tables.

Room Tip: Choose the self catering rooms.
  • Stayed: June 2014, travelled on business
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Thank dbs_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertNienaber, Manager at Arebbusch Travel Lodge, responded to this reviewResponded 23 June 2014

Dear Guest,

Thank you for the feedback in your review and I would like to personally apologies for the bad experience that you had with us.

We would dearly like to establish contact with you, regarding points 1, 3, 5 and 6. They are unacceptable and we would like to gather more information from you so that we can ensure that this does not happen again. Would you please send an email to robert@arebbusch.com so that we regarding these issues.

Points number 4 and 7, I can guarantee you, we are working on them. And lastly, with regards to the Wi-Fi, while it is unacceptable, we have been struggling with our service provider a lot of late, but we are taking action to get the issue resolved and to build additional redundancy into the system.

Kind regards,
Robert Nienaber

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

Reception desk staff are extremely helpful and professional! Rooms are spacious with everything you need. Restaurant serves a variety of well prepared dishes with well trained waiters. If you visit in winter rather book for a table for dinner otherwise you have to brave the cold outside as the restaurant is very popular. I had an issue with the A/C which was sorted out within minutes. Well done!!

Stayed: June 2014, travelled on business
Thank Amp100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2014

Its a refreshing change to be away from a hotel on business.
Arrebusch lodges are well spaced and comfortable without being luxurious..All comforts are catered for, with spacious rooms, outstanding shower with best hot water supply ever, comfortable beds and good wardrobe for 5 days!!
The only downside was the cheap and very nasty toilet rolls!!

Room Tip: Ask for the upgraded rooms near the swimming pool...but away from the main road and the Truck stop..! I will stay again but go for that section ..looked very nice
  • Stayed: May 2014, travelled on business
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Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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