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“New management, Huge improvement!” 4 of 5 bubbles
Review of Ekipa restaurant

Ekipa restaurant
Ranked #23 of 126 Restaurants in Windhoek
Price range: US$6 - US$12
Cuisines: European, International
More restaurant details
Restaurant details
Good for: Groups, Local cuisine, Business meetings, Child-friendly
Dining options: Breakfast, Lunch, Dinner, Buffet, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Hilton Windhoek, the only 5-star hotel in Windhoek hosts a variety of themed nights. The hotel's culinary masters will take you on a gastronomic journey from locally inspired dishes, scrumptious seafood and give you taste of Asia.The Theme Nights take place at the Ekipa restaurant on the Mezzanine floor. All week through, there is something for everyone: Themed Dinner Buffets: Tuesday- Interactive Dining Wednesday - Asian Night Thursday - Indian Night Friday - Local is Lekker An Ala cart menu is also available on throughout the week
Paarl, South Africa
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“New management, Huge improvement!”
4 of 5 bubbles Reviewed 23 January 2012

The Hilton Hotel is world renowned for its glamorous look and and feel. When the new Hilton Windhoek opened its doors we were very excited to dine at the hotel's restaurant (e-kipa), but were dissapointed with the level of service and food quality. Giving a new restaurant some time for "growing pains" we went there again a few months later and it was as if the service has just gone from bad to worse and almost half of the food on the menu was "not available". Since this is unacceptable for a restaurant in a world class hotel, we wrote an email to the manager to complain. At that time there was a change in mangement and we were invited for a complimentary dinner for 4. Great was our delight to experience a huge improvement in both service and food quality when we returned for our 3rd visit. The bufet now has a "grill" option where you can choose fresh (raw) cuts of meat to be prepared to your liking and then served with the rest of the very tasty bufet. Meats include steaks (various cuts), Norwegian Salmon, duck breast and more. Gone are the predictable bufet dishes and a hearty welcome to some imaginative fine dining options to the bufet. We will certainly return as happy customers again! Well done to the new management (Roman Kopacek) and his team.

  • Visited January 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank LiezelF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan Candice D, PA to the General Manager at Ekipa restaurant, responded to this review, 9 June 2016
Dear Guest,
Thank you for taking a moment to share your experience.

I will share your review with our management team.

Best Regards,
Megan De Jongh
PA to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first

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