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“Poorly managed”

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Hotel Pension Alexander
Ranked #73 of 102 Windhoek B&B and Inns
Reviewed 23 July 2012

Since my work was at the nearby Polytechnic, I thought I would stay at a nice B&B rather than a stuffy standard business hotel. The room was fine (though there was no bar soap), and the staff at breakfast were helpful and friendly. However, without getting into the gory details, I had a lot of trouble connecting to the internet, finding a plug in which to charge my laptop, paying my bill by credit card, etc. The manager/owner was on holiday, which of course she is entitled to be - but the staff should at least be empowered to handle any issues that might arise (for example, the night auditor was not physically able to call the manager because he did not have minutes on his cellphone and the office phone could not be used to call a cellphone - what if there had been an emergency?). This place is probably fine for backpackers and tourists, but not if you need basic business services.

  • Stayed: July 2012, travelled on business
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1  Thank dakm108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (9)
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4 - 9 of 9 reviews

Reviewed 28 April 2017 via mobile
Google Translation

Stayed: April 2017, travelled with friends
Thank Cris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2016
Google Translation

  • Stayed: September 2016, travelled with friends
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Thank capoeivan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2016
Google Translation

  • Stayed: December 2015, travelled with friends
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    • Service
Thank daniel427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014
Google Translation

  • Stayed: June 2014, travelled as a couple
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2  Thank Alviero R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2012
Google Translation

  • Stayed: October 2012, travelled with friends
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5  Thank SwalaMwindaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Pension Alexander

Address: 10 Beethoven Street, Windhoek, Namibia
Region: Namibia > Khomas Region > Windhoek
Amenities:
Hotel Style:
Ranked #73 of 102 B&Bs / Inns in Windhoek
Number of rooms: 17

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