A colleague and I stayed at the Safari Hotel for two nights earlier this month as we were utilising their conference centre for an exhibition. I had also promoted their services to my clients, despite the fact that their rates were not particularly competitive. We were allocated a room amongst a very noisy tour group and when we complained about the noise we were "upgraded" to a so-called business class room. There was no hot water and the room was filthy. The noise level in this block was even worse and we had to call reception to send security to sort out the neighbours. We complained about the lack of cleanliness but nothing was done. General upkeep is poor, frayed wires on the kettle, stains on the carpets...... We attempted room service once to obtain some milk but were told that the chef had gone off duty so they couldnt help us!! The only saving grace is the staff who on the whole were extremely friendly, especially those working at the Conference Centre. I will definitely make use of the conference facilities again but will choose alternate accommodation.
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- Also Known As:
- Safari Hotel Windhoek