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“warm welcome, fabulous pool, small nooisy room”

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Guesthouse Terra Africa
Ranked #21 of 95 Windhoek B&B and Inns
uk
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“warm welcome, fabulous pool, small nooisy room”
3 of 5 bubbles Reviewed 18 April 2009

a wonderfully warm welcome and very enticing lounge and outside areas , pool small but welcome after a day wandering the streets of windhoek - our room was very small and the bathroom was tiny and quite dated - our bedroom windows overlooked the carpark which meant the car lights came straight into our room and as we bordered the recpetion area we could hear every bit of noise - as we were only there for 2 nights this didint really matter but i woudlnt have been so happy if we were staying longer

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moorhen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terra-Africa, Co-owner & Manager at Guesthouse Terra Africa, responded to this review, 26 April 2009
Dear Moorhen,

Thank you for your feedback. We always value both pro- and con's as this can only be beneficial for the future.

Regretably the same factors that has made Guesthouse Terra Africa a smashing success may sometimes be to our detriment, in that as our house was originally designed as a family house, so we have smaller rooms, largers rooms. Guest rooms inside and guest rooms outside, facing north and facing south - you name, our house has it :-)

The core matter we are happy for though is that you enjoyed your stay, serivce was good, you could relax in our solar-heated pool. And, even though bathrooms are not the most modern (and this is because the guesthouse is not focussed on modern, but rather homely and with reflection on personal touch and our love for art), you still enjoyed your stay with us.

We look forward to enviting you back to Namibia as holiday destination and trust the remainder of your Namibian-adventure was superbly memorable!

Kind regards,

Rolf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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135 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Dortmund
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 March 2009

on the hills, overlooking Windhuek, just opposite the presidential grounds. Very nice staff, very nice garden - just a little bit too close to a busy street. But nevertheless a perfect place to stay.

  • Stayed March 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tilmannfelix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terra-Africa, Co-owner & Manager at Guesthouse Terra Africa, responded to this review, 19 April 2009
Thank you very much for your feedback on your stay with us. We remain humbled by the lovely guests we receive and how much you enjoy staying with us, as we do hosting you.
Unfortunately cities will remain cities, with street noise and being situated on prominent location opposite State House and off one of the main artery ways for the East part of the City of Windhoek, one can not quite do anything about that one other than a bit of sound-proofing here and there and thick curtaining. This we have tried, but country-side peace and harmony one will only be able to find, well, out in lovely nature.
Thank you for other lovely positive feedback and we look forward to having you visit with us in the furture again.

Kind regards,

Rolf Hansen
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berlin
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 September 2008

We visited Terra Africa at the beginning of our trip and came back at the end. The hosts are wonderful, friendly, funny and very relaxed. Very entertaining. Very nice, big quiet clean rooms. Several areas to relax. Good breakfast. The best B&B we had in Namibia. Highly recommended.

  • Stayed February 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank GermanTravelGuide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terra-Africa, Rolf Hansen, co-owner & manager at Guesthouse Terra Africa, responded to this review, 10 September 2008
How brilliant to hear these comments from you! I am so pleased you enjoyed your stay with us, as this contributes to a good memory of your visit to Namibia and means that hopefully you will be returning soon again to our lovely country!
Thank you for the comments - we will use them and cherish them to continue in striving to be the best we can be!
Warm Namibian Spring-timeRegards!
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Perth
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 27 August 2008

We spent four nights at Terra Africa. From the moment we arrived, we felt welcome. Rolf came out to greet us with welcome drinks and knew exactly who we were, took us to our comfortable rooms and invited us to settle in before coming out for a coffee in the garden.

The place feels inviting, the rooms are private and the communal areas are comfortable. Rolf has a real flair for the hospitality business and is well-suited to his profession.

Johanna is a smiling assistant. Nothing is too much trouble at Terra Africa. The food is excellent and good value. It’s a great place to relax after a long trip – in our case my daughter and I flew in from Australia to meet my husband coming from the Middle East.

Even before we arrived, Rolf was organising transport from the airport for us and when we returned for a social visit after our tour of Namibia, he was booking a restaurant for us. Sadly, there was no vacancy on the return trip and our stay ‘down the road’ further highlighted the difference between a welcoming B&B and one that doesn’t care much.

Our young daughter was enthralled with the search for resident tortoises and meerkats. She even braved the swimming pool. The garden is very relaxing and peaceful.

Terra Africa is highly recommended, you won’t regret it!

  • Liked — friendliness of staff, warmth of welcome
  • Disliked — no hot water on arrival or on the last day - this is more about Africa than the accommodation
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank bilasukari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terra-Africa, Rolf Hansen, co-owner & manager at Guesthouse Terra Africa, responded to this review, 10 September 2008
Thank you very much for your warm-hearted feedback! It was indeed lovely to have your family with us! At Terra Africa we always strive to give our best as this reflects on Namibia as much as our Terra Africa-style of accommodation and we look forward to welcoming you back to Terra Africa when hopefully returning to Namibia.
I once again also apologize for the hot water porblem experienced during your stay during the switch-over from electic to solar geysers - and thank you for your understanding - we finally got the new solar pannels sorted out and now we can proudly say the Terra Africa too has "gone green" as our hot water, as well as swimmingpool is now heated by solar panels - YEAYH!!
Keep well and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 July 2008

We stayed at Terra Africa 2 days before safari and it was an ideal start to our holiday, Rolf is the perfect host, you feel like a friend more than a visitor, we returned after our 10 days safari and it was the perfect wind down place, we stayed 6 more nights and Rolf and his family and staff did everything possible to make our stay pleasant.

I would reccommend this place without hesitation, its well worth a visit and theres a fantastic garden to relax in after a long hard day travelling!

  • Liked — Friendly atmospherre
  • Disliked — Nothing
  • Stayed July 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank EnglandWiMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
2 reviews
5 of 5 bubbles Reviewed 14 July 2008

Our travel agent booked us into Terra Africa for our first night in Namibia. Loved it! We wanted something quiet as we had just traveled over 20 hours. Upon arriving we were given cold drinks, a warm smile, and a very comfortable room. The manager took it upon himself to make sure we had everything we needed. It was so nice to be made to feel like a special guest rather than another annoymous face passing through. Dinner was amazing, breakfast was wonderful. We decided to stay there again after our two week safari and it was perfect.
The location is a short (5 minutes or so) cab ride from down town. It is set on a hill side in a quiet, residential area overlooking a valley. Terra Africa is a family run business, and they have put a lot of care in the details. A true gem!!

  • Liked — The service, the friendliness of the staff, the decor, the peace after a long flight
  • Disliked — N/A
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank closplu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terra-Africa, Rolf Hansen - Manager & Co-Owner at Guesthouse Terra Africa, responded to this review, 18 July 2008
Thank you very much for your kind feedback!
It was lovely having you with us and we look forward to a possible future return!
I trust you enjoyed the rest of you holiday in our beautiful country!
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Dublin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 June 2008

I stayed at Guesthouse Terra Africa for 2 nights in June 2008. It was between 2 trips, the 1st being a 10 day camping trip in Southern Namibia. From the moment I arrived (hot, dusty and tired!!) Rolf and his team really looked after me. It felt like nothing was too much trouble, and they have got the balance right between looking after people and leaving them on their own. Rooms were spotless, comfortable and good size. Breakfast was delicious, and the deck and garden area are real chill out zones with a great view over to the Parliament buildings. Would thoroughly recommend this place to stay for 1 night or 7, am only sorry that I did not have longer. Thanks again to Rolf for looking after me, and big thanks to his Dad for dropping me to my next stop!!

  • Stayed June 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank JAYBDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terra-Africa, Owner & Manager: Rolf Hansen at Guesthouse Terra Africa, responded to this review, 6 July 2008
Dear JAYBDublin,

Thank you very much for your response and wondwerful feedback. It's alwyas good to know that the energy we put in at Terra Africa is appreciated and shared! Reading such reviews to the team makes everyone more enthuisiastic to just give some more and make every guest's stay with us more memorable and fun!
We look forward to welcoming you in you Namibian home on your next visit to our beautiful country - untill then: Dumelang!
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Additional Information about Guesthouse Terra Africa

Property: Guesthouse Terra Africa
Address: 6 Kenneth McArthur Street | Olympia, Windhoek, Namibia
Region: Namibia > Khomas Region > Windhoek
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #21 of 95 B&Bs / Inns in Windhoek
Price Range (Based on Average Rates): £
Hotel Class:3 star — Guesthouse Terra Africa 3*
Number of rooms: 10
Official Description (provided by the hotel):
The Hansen & Locher family welcome you to the Terra Africa House. We hope you will relax before or after a trip through our magical Namibia - OR for the business person, a home away from home! Guesthouse Terra Africa has welcomed guests for over a decade to Windhoek and we look forward to seeing you at the Terra Africa House too! ... more   less 
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Also Known As:
Guesthouse Terra Africa Hotel Windhoek

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