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Reviewed 2 November 2017

First time to Africa...after a brutal 19 hour flight and sleepless 30 hours, we were welcomed warmly and shown to our room...it was lovely. We stayed 5 nights before our safari and again 1 night at the end. The staff and servers (breakfast and dinner) were helpful, friendly and accommodating. I was able to store my carry on bag with them while we were on safari. I definitely recommend Casa Blanca!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
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Thank suestevenson2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

We spent our first night in Namibia at this hotel, The bed, shower was clean but the tiled floors hadn't been mopped in a while. Hot shower and internet worked in the room.
Breakfast was good with made to order eggs, yoghurt, fruit, cereal. Breakfast staff were attentive, friendly and efficient.
Location is not central so you have to take a taxi to get downtown for restaurants as nothing around this hotel. The hotel should offer a complimentary shuttle service as other hotels do.
Unfortunately the receptionist that we interacted with on our day of arrival really let this hotel down and put us off staying here again. She was inefficient and unhelpful. We asked her to book a taxi and restaurant at specific times. She booked the taxi for the restaurant time and didn't book the restaurant!
When we requested she call the restaurant she said she didn't know their number even though she had the internet open on the office pc and could have looked it up. We asked that she call the taxi back to come as soon as possible (as the time she booked it for was later than we had requested), she called them and told us they were coming soon. We ended up waiting the whole time til after the original incorrect time she booked. During this waiting time we asked if she could book a different taxi service (as we had watched many taxis drive past the hotel) but she said she didn't know any other taxis.
We are rating this hotel as average due to the location, dirty room floors and the receptionist who provided a poor service, otherwise we would of given the hotel very good. I would suggest additional customer service training is provided and a free shuttle car to take customers to restaurants.
If in Windhoek again we would try another hotel.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Italian_kilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

Stayed one night after a late flight arrival in Windhoek. We were shown to our room promptly, which was very clean and well stocked with shower and morning tea/coffee supplies. The bed was comfortable and we had a good sleep. The breakfast was ok but took a while to be cooked and served. I recommend this hotel.

Stayed: August 2017, travelled as a couple
1  Thank Chimbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2017

We´ve been the second time to this hotel and still love it. Great service, big, clean rooms and nice atmosphere. Even if the cooked breakfast took some time ;-) - we will be back - next time when we will visit Windhoek!

Room Tip: Room 22 & 23 a very spacious
  • Stayed: May 2017, travelled with family
    • Value
    • Rooms
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Thank Rainer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2017

Stayed here during April 2017. We foundnthestaff friendly and helpful and liiked our rooms. Breakfast was good too. Pool was very small - good for dipping. Several of thr pieces of the gym equipment did not seem to be working.

  • Stayed: April 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Hobbyontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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