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“Good place to be”
Review of Bolton White Hotel

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Bolton White Hotel
Ranked #2 of 152 Abuja B&B and Inns
Lagos, Nigeria
2 reviews
“Good place to be”
Reviewed 2 June 2014

My fourth stay at Bolton White Hotels was very enjoyable . I was upgraded and got a very large room with daily newspaper, electronic shoe polisher , complimentary tea/coffee and well stocked minibar.The gym is still there in good shape and breakfast buffet copious.
I stayed here for 10 days and was very happy with the experience. The customer service was excellent. It's clear that the staff are well trained.

The WiFi is always available on complimentary.what trips me most about Bolton White Hotel is Bolton Desired Guest which i have already registered to get my free night soon. will definitely visit Boltonwhite hotel anytime am in abuja

Room Tip: last floor rooms are spacious
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AngelaJames2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Port Harcourt, Nigeria
1 review
Reviewed 31 May 2014

i stayed at the Bolton white hotel for 3days and i was impressed. From the reception to the Porters and the waiters, they were friendly and always ready to attend to your needs. the Rooms are very clean,beautiful and spacious. All the floors have guards posted. the restaurant is also nice and i really enjoyed the buffet as they were different variety of food to choose from and well prepared. the Location and view is also good.My stay was made more exciting because for the shopping mall close by were you could always get gift items to give to friends as a visit to Nigeria. i will really like to visit the hotel each time i visit Abuja.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jeffrey n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanoi, Vietnam
Level Contributor
106 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 22 May 2014

I stayed here for a week on business and was definitely not impressed. Before I launch into a review, though, I will note that the offering of accommodations in Abuja is incredibly limited, and the Bolton White is definitely one of the better places to stay. So, do bear that in mind.

By European, North American or Asian standards, the Bolton White is not a great hotel for the price, not at all. The staff seem uninterested and although pleasant enough, are not all that hospitable. This goes especially for the wait staff in the restaurant who have no idea what they are doing and are unfamiliar with their own menu--but more on the restaurant later.

The rooms are generally fine. I saw a few of them, and they are clean and relatively spacious, with a decent little sitting/desk spot. They all have two TVs, which is bizarre. There is a guard posted on each floor, which is nice, though they are probably a bit more friendly than necessary Sometimes you just want to go into your room and not worry about someone watching your every move. The bathrooms are very small and you have to turn on the hot water externally if you want a heated shower.

As for food, well, all the reviewers who have said the food at Bolton White is good must be crazy. The food here is average at best. There are limited options, and what you get seems to change by the day. Case in point, I ordered a curry dish that comes with rice, and they brought it to me with french fries. When I explained curry goes with rice, as it says on the menu, they were confused. They expected I would eat it with fries. Very odd. The service in the restaurant isn't great. If you are in a group of 2 or more, you will inevitably be brought only one menu, and only after you ask for a menu. From there, it can take what seems like ages to order and be served. The waiters pay virtually no attention to the tables and you really have to signal them to come over.

Breakfast is a high point, as there is quite a bit of variety and it is served as a buffet, but the coffee is bad and there is only a bit of fruit, which runs out very early on.

The security of the hotel is, like most security in Nigeria, a joke. No one is checked on entering the hotel (there is a defunct metal detector) and cars that enter the parking lot are only haphazardly checked. This seems to be the standard for Nigeria. That said, I felt fairly secure being in her as there are guards posted day and night.

The payment situation is very strange. They wouldn't let our group pay for our bill upfront, and insisted we pay at the end. They also didn't allow us to charge food to our room, which was odd.

Whoever said the gym is good is out of their mind. The gym here, is small, and though well appointed with machines and weights, is absolutely disgusting. I mean, you literally cannot stay more than 2 minutes in it without suffocating from the smell, and that is when it's empty. They clearly do not clean the gym, never open the windows, and have never bothered to fumigate or deodorize it. It is impossible to use.

So that's it for the Bolton White. Was it terrible? No. Was it great, no. Was it what I expected, yes, about right. I'd stay here again, it's fine, my main complaint is the price for what you get.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BanhRan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 December 2013

I have stayed at Bolton White for for more than a week, (and it is not my first time) and I find it enjoyable. The location is good, the staff are so polite and overall ambiance is very good. It is located near an Indian restaurant, THE SPICE FOOD, which is another attraction for me. It is in the business district and all the main shopping centers so it is good location for a business traveler like me. But this time I was disappointed with the WiFi service and the room service took too long. I have brought this facts to the attention of the management and hope they will take remedial steps. Any ways I recommend Bolton White for a peaceful stay in Abuja

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank PSMathew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abuja, Nigeria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2013

my stay in the hotel was very enjoyable. The staff were quite polite and ready to help. The food was delicious and timely. looks like they have done some impressive renovations, within the rooms and bathrooms. I was impressed. Thinking about treating myself to another weekend pretty soon.

Room Tip: Make bookings ahead of time.
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  • Stayed August 2013, travelled solo
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Helpful?
1 Thank chris o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abuja, Nigeria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 April 2013

I had maximum fun during my stay at the hotel, their breakfast was superb, lunch was finger licking good and dinner was fabulous.............................its a nice place for vacation. i cant wait to go back there for another great treatment, they sure know how to treat a lady right.

  • Stayed November 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank lucy a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 December 2012

This is the only hotel I've stayed in Abuja, so I won't be able to estimate the price value ratio, but for this price in most part of the world you'd get something better... The biggest problem with this hotel (and with other is Nigeria?) was the lack of trust: you had to pay the nights in advance, give a deposit in case you wanted to eat at the resto, etc. Otherwise my room was OK, but a bit warn down. I did not understand the usefulness of 2 tvs in the room. The staff was very nice, the internet connection OK and if you have the patience then you can try the resto too - however Spice next door (Indian) is better and cheaper. The gym is fine too.

Room Tip: Try to avoid the side of the hotel where the generator is (153 and 248 are there...) because you'...
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  • Stayed December 2012, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kisutazo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bolton White Hotel

Property: Bolton White Hotel
Address: 7 Gwandu Street | Area11,Garki 2, Opposite Sahad stores, Abuja 905102, Nigeria
Region: Nigeria > Abuja State > Abuja
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 152 B&Bs / Inns in Abuja
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Bolton White Hotel 4*
Number of rooms: 176
Official Description (provided by the hotel):
• Air-conditioning • Flat Screen 32" LED TV • DSTV and Local Channels • High Speed Complementary Internet Access • WI-FI Internet Access • IDD Telephone System in rooms • Electronic Door Lock • Tea/Coffee Making facilities • Work Desk with Lamp • Turndown Service • Fire /smoke detectors • Emergency lightning • Panic buttons • Newspapers • 24 hours effective and efficient security system • 24 hours, 7 days a week room service • Laundry and Dry Cleaning Services • Secure Environment • Free Parking • Business Centre with state-of-the-art facilities • Daily Secretarial Services • Techno gym Fitness and wellness Centre • WIFI internet connectivity • High Speed Internet Access • Dining and Bar (THEME EVENING on Fridays) • Multilingual Staff • Shuttle Services • Gym • Swimming Pool • Newspapers • Spa • Saloon • Shop • DHL Service • Federal Lounge Bar (DJ Every night) • Thai & Chinese Restaurant • Continental & Nigeria Restaurant • Pool Bar (live Band every night ... more   less 
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