I never thought of doing a review but having heard many complaints of this hotel I thought I should add my views as a SPG member.
Yes the hotel is showing many signs of age but they are trying to give it a face lift. The reception area is modern and the front desk people are helpful. Also situated in the reception area are the 'Guest Relations' girls who are so helpful and go out of their way to help - thanks.
I have had reason to complain whilst here over the last 5 weeks but each complaint was dealt with quickly and in a professional manner. My first room was not of a 5 star standard, nowhere near but I was soon moved to a room which was modern, clean and well equipped.
The service I have received from the staff has met my expectations and at times gone beyond so I would like to pass on my thanks to all staff from the Deputy General Manager to those you do not see behind the scenes, thank you.
- Official Description (provided by the hotel):
- Sheraton Abuja is one of the hospitality pioneers in Abuja. It is a social and vibrant landmark in Nigeria's capital, located just 40 kilometers away from the Nnamdi Azikiwe International Airport and in proximity to the International Conference Center and the Federal secretariat. Sheraton Abuja Hotel is the focal point for events and networking opportunities. Discover one of the best foods in the city at any of our restaurants and bars or enjoy having your successful business meetings here. ... more less
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- Also Known As:
- Sheraton Abuja
- Abuja Sheraton
- Sheraton Hotel Abuja