I would like to give this hotel a rating of 3.5 if I could, since it is better than average for Abuja from what I have heard about some other places, but I would struggle to call it 'very good'. I stayed here for a 3 day business trip on my first visit to Abuja. The cost is quite reasonable compared to other hotels in Abuja.
On the positive side, the hotel is safe and secure and the staff are very friendly and helpful. The room was acceptably clean, and was serviced every day, with clean linen and towels. Breakfast was included in the rate and was of a good standard, with a variety of cooked items available. Whilst the restaurant has an extensive international menu, the only items available for dinner whilst I was there were those on the daily specials list. The food was wholesome and tasty, although not of a gourmet standard.
However, a number of items in the room were in a poor state of repair, including a non-functional safe, and bare unused telephone cabling sticking out of a hole in the wall. The through-the-window air conditioning was efficient although noisy, but there is no air conditioning in the corridors.
The television and kettle provided in the room were fitted with two-pin round European plugs, but the wall sockets were of the square British variety. The plugs had been forced into the sockets thus damaging the sockets so that British plugs or adapters had a tendency to fall out. The machine for processing credit cards was still not working, and the automatic teller in the lobby was also out of order. I was not warned about this on check-in but fortunately had brought sufficient cash to pay the bill, as I had read and earlier review warning of this problem.
The only good thing I could say about the internet service in the hotel was that it was free. Only one of the staff in the reception area seemed to know that you need both a password and a code to access the wi-fi service, but after going to the trouble of putting entering all of this information into the computer, it turned out that the service was so slow as to be unusable in either my room or in the public areas.
My overall impression of this hotel is that it is struggling to maintain its standards, and does not have sufficient patronage to support the large amount of infrastructure in the hotel. It is quite a big hotel but had very few guests. If returning to Abuja, I would try to find somewhere with a fully functional internet. Other wise I would not hesitate to stay there again in view of the friendliness of the staff, security and reasonable price.
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- Also Known As:
- Bolingo Hotel Abuja