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“Best Hotel in town”

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Transcorp Hilton Abuja
Ranked #2 of 83 Hotels in Abuja
Certificate of Excellence
Luxembourg City, Luxembourg
Level Contributor
137 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Best Hotel in town”
Reviewed 14 June 2014

The 2 obvisous choices in Abuja are Sheraton and Hilton. I stayed at Sheraton before, and it was a very disappointing stay. Hilton is much better. The service and the friendliness of the staff are really excellent. The food is very good in all the restaurants. Security is high, as this is the hotel in town, so it is very busy. The hotel is huge, features everything from swimmingpool over spa, and shops. The rooms are nicely decorated, allthough getting old, therefore only 4 stars.
I will definetly return.

Stayed June 2014, travelled on business
Helpful?
Thank Gilles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholaAbuja, Public Relations Manager at Transcorp Hilton Abuja, responded to this review, 16 June 2014
Thanks for your recent stay with us at Transcorp Hilton Abuja and for taking a moment to share your experience.

We’re glad you had a pleasant stay with us and had a taste of our warm, caring service. We look forward to welcoming you back.

Yours sincerely,

Etienne Gailliez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,033 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (177)
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Geneva, Switzerland
Level Contributor
92 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 11 June 2014

I stayed in two hotels during my business trip to Abuja, and prefer this one hands down. While the decor could use a sprucing-up, everything was clean and functional. The bed was comfortable and the food was very good, including both Western and Nigerian dishes cooked with care. The grounds are very nice, and include a pool (and kiddie pool), tennis courts and a market "village" where you can bargain for crafts. The staff were very helpful and discreet, but always had a smile to offer. The business center level was also very good, as was the fitness center and small spa. I had a shoulder massage and have to say it was one of the best I've had in years. Probably my only complaint was that, during a conference, the elevators can be just a bit slow. However, on a normal basis, they run at a normal capacity.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rat_race_escapee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholaAbuja, Public Relations Manager at Transcorp Hilton Abuja, responded to this review, 16 June 2014
Thank you for choosing Transcorp Hilton Abuja and for taking the time to leave a review.

I am happy to hear you found our culinary offerings, business center, recreational facilities and the service attitude of our Team to your liking. We look forward to serving your travel needs at our hotel on your next visit to Abuja.

Yours sincerely,

Etienne Gailliez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
1 review
Reviewed 5 June 2014

The hotel offers strategic surrounding for business and liesure in Abuja. I think this is one hotel I have stayed this long and still feel welcome and appreciated. Sprawling space for nature, walking, etc

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chima C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholaAbuja, Public Relations Manager at Transcorp Hilton Abuja, responded to this review, 10 June 2014
Thank you for choosing Transcorp Hilton for your recent stay in Abuja and for taking a moment to leave a feedback.

I am glad you were satisfied with what our hotel offers for business and leisure travellers and the hospitality of our Team.

Onve again, thank you for your views and we look forward to welcoming you back soon. Safe travels!

Yours sincerely,

Etienne Gailliez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
2 reviews
Reviewed 5 June 2014

Very impressed by the quality and responsiveness of the staff engaged at the Transcorp Hilton. It's a world apart from the rest of Abuja, but in terms of security and creature comforts, it's first rate. Services are pricey, however, especially the expensive and unreliable wireless services.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank FreqWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholaAbuja, Public Relations Manager at Transcorp Hilton Abuja, responded to this review, 10 June 2014
Thank you for your recent stay with us at Transcorp Hilton Abuja and for taking the time to share your experience.

I am pleased you had an enjoyable stay with us and our Team succeeded at delivering a world class experience to you. We look forward to welcoming you back to our hotel when travel brings you back to Abuja soon.

Yours sincerely,

Etienne Gailliez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 June 2014

My last stay at this hotel was in May 2014. This is the third time I have stayed here, all for business trips.

Excellent location in central Abuja. Security seems adequate, but this does sometimes cause a bottle neck when entering and leaving the the grounds by car. The gym is good quality. Rooms are generally clean and of a good standard. Staff are uniformly warm and friendly in that wonderful Nigerian way and always try to help. The pool bar is lovely (Alfred the barman was amazed that I knew a few phrases of pidgin and I think i made a friend for life!). Had an excellent meal in the Zuma Restuarant (power cut notwithstanding thanks to our friends at NEPA)

Service in the Piano Bar is a little bit hit and miss during busy times. Breakfast in the Buka Restaurant is very expensive for what it is. Prices on the whole here are very expensive (thankfully my work was paying). I imagine if/when I come back I will be staying here again, which is OK by me.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevejg1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholaAbuja, Public Relations Manager at Transcorp Hilton Abuja, responded to this review, 10 June 2014
Thank you for your review of our hotel on TripAdvisor.

I am pleased to hear you enjoyed your stay and will let the Team Members, especially Alfred of our Fulani Pool Bar, know that they helped you had a great stay with us.

Your comments about service at the Piano Bar are noted; I have since addressed your observations with our Food & Beverages leadership with a view to ensuring we consistently deliver a world class experience at the outlet.

All of us at Transcop Hilton are passionate about hospitality and we hope to see you again soon.

Yours sincerely,

Etienne Gailliez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lagos, Nigeria
2 reviews
Reviewed 30 May 2014

well, transcorp is nice and i thnak the management for their great work.-i was here may 2014. great services though with noisy environment when youre downstairs. i cant speak abou tthe security but for sure the security is ok

Room Tip: rooms at the lastfloor are not bad
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AngelaJames2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholaAbuja, Public Relations Manager at Transcorp Hilton Abuja, responded to this review, 10 June 2014
Thank you for choosing to stay with us at Transcorp Hilton Abuja and for taking a moment to share your experience.

I am happy to hear you found the security of our hotel and service delivery of our Team to your liking. We look forward to serving your travel needs at our hotel should you return to the area.

Yours sincerely,

Etienne Gailliez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
238 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 30 May 2014

This hotel has a great location in the middle of Abuja. The only two positive notes I will make is that security seems adequate even though you can have a serious traffic jam inside the compound trying to get out and that they make a decent club sandwich. The rooms look like they were refurbished (or furnished) in the late 70's. The bathroom looks like my grand mother's from the same time period, so new investments are highly recommended. It was a bottle of champagne and smoked salmon waiting for me when I arrived, which is good. But I didn't touch it it and its still in my room 3 days later. Salmon outside the fridge after 72 hours is not a good thing. More fascinating is that the cleaners didn't remove it and therefore left it all to rot. The gym is ok but the gym attendant is sleeping on the coach, so some improvement potential there. Watch out for loud night-time noise - can get pretty wild. Overall an interesting experience that I could have been without.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bulgenes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholaAbuja, Public Relations Manager at Transcorp Hilton Abuja, responded to this review, 17 June 2014
Thank you for choosing Transcorp Hilton for your recent stay in Abuja and for taking a moment to share your experience.

I am disappointed we did not succeed at exceeding your expectations during your stay with us and I apologise for our failures. I would like to assure you that all the service gaps you highlighted have been addressed with my Team with a view to improving our overall service delivery.

Permit me to mention that although our hotel was built in the 80s and furnished in the style of that era, we have consistently implemented planned refurbishment programs over the years. Plans are at final stages to embark on another major refurbishment of the hotel to bring the furnishing and facilities at par with the latest 21st century standards.

Once again, thank you for your valuable feedback and we look forward to being of service to you on your next trip to Abuja.

Yours sincerely,

Etienne Gailliez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Transcorp Hilton Abuja

Property: Transcorp Hilton Abuja
Address: 1 Agui Ironsi St. | Maitama, Abuja 900271, Nigeria
Phone Number:
Region: Nigeria > Abuja State > Abuja
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Abuja
#4 Best Value Hotel in Abuja
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Transcorp Hilton Abuja 5*
Number of rooms: 670
Official Description (provided by the hotel):
Located in the center of Nigeria's capital city in close proximity to government offices, business and diplomatic districts, Transcorp Hilton offers 670 art-deco style rooms and suites for the comfort of discernible travellers. The spacious, bright and airy rooms are complete with original artwork and have large windows with stunning city views. Catch up with work at the desk, check your emails with high-speed internet (fees apply), recline on the mini chaise lounge or simply re-energise in the marble bathroom. From local Nigerian and continental cuisines to themed international buffets, Transcorp Hilton offers a delightful culinary experience with 4 restaurants and 4 bars. The hotel boasts a hi-tech, 1200-persons capacity Congress Hall and 24 meeting rooms. All benefit from natural daylight and individually controlled air conditioning, creating an ideal location for board meetings, press conferences, receptions or private dining parties. The mezzanine and foyer areas surrounding the Congress Hall enjoy natural daylight and provide an ideal location for registration, exhibition or display area, refreshment, breakfast or pre dinner cocktails. For the fitness enthusiast, the hotel boasts a well-equipped fitness center including saunas, a large hexagonal outdoor swimming pool and children's wading pool, 3 tennis courts, 3 squash courts, volleyball and basketball courts. ... more   less 
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Also Known As:
Transcorp Hilton Abuja Hotel Abuja
Hilton International Abuja
Hilton Abuja
Abuja Hilton

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