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“short stay at this hotel”

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Mercure Creolia Saint-Denis La Reunion
Ranked #3 of 12 Hotels in Saint-Denis
Schiphol
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“short stay at this hotel”
Reviewed 22 March 2012

Basically nothing wrong with this hotel, nice room, nice decorations inside the room as well. all ok, however the following i did miss:

-no anti-slip mat in the bath ( or self-adhesice strips). Minor? No, bath was slippery and together with a glass seperation i.s.o. a shower curtain, and no handle as well, I find that dangerous

-no bathrobe, whilst a beautifull pool present. So you have to " change" at the poolside and/or leave a wet trail returning to your room. Pitty, as said, a beautifull pool

-no safe. For a hotel of this stature, I missed that. Comments at the reception ( very willing to store valuables, that is not the point) " no problem overhere sir"

For the remainder: all in order, food ok, staff ok, but on the other hand nothing really special, apart from view and pool

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Algorab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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554 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London
Level Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 17 March 2012

Stayed at the Mercure on a combined worktrip and holiday. Got a room on the top floor which had been renovated recently and had a nice boutique feel to it. We had absolutley stunning views of St. Denis from the room. We did have a balcony but this was quite small compared to the other rooms however we did manage to squeze in two chairs for our evening G&T! The hotel got a massive pool which is really nice although it was very windy when we were there. We ate once in the restaurant whcih was very good although a bit pricy. The service level was very high at the hotel and the Columbian receptionist Alex was extremely helpful and gave us a lot of tips about the island

The only downside of the hotel it is not that central and taxis are exorbitant priced. However the hotel do have a shuttle service and there are two main buslines just outside the hotel. The price for a single trip is €1.60 but as the buses stop runing at around 8PM you will have to get a taxi back if you eat out in the evening. TIP: If you do get a taxi, ask for a receipt as the driver will then knock-off around €5 of the metered price. Not sure why but it worked all the time

Room Tip: Rooms on the top floor have a small balcony but have stunning views and are renovated so would recom...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rolfbusk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 2 January 2012

Although the room was supposedly "refurbished" it did look circa 1970! However, the amenities were very good including Nespresso machine, LCD TV, AC, large Bathroom with shower and bath, and bathrobe. Would have been nice if there had been two of everything though! Sharing a bathrobe and a single Nespresso was a little strange! Breakfast was great and cocktails at the bar went down well. The pool is magnificent and the view amazing. The real thing that lets the hotel down is its location at around 5KM from St. Denis proper. Although there are a few free shuttles in/out of the city centre/airport these stop at 5PM return and as there are no restraurants in walking distance you either need to eat at the hotel (not too bad) or take a taxi which at 20Euro each way is very steep.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 January 2012

We booked online and then contacted the hotel to arrange a tour for us and some friends to the volcanoe. The hotel arranged the trip which was very well organised.
The hotel is close to the airport which was convenient - they also have a free shuttle bus pick up from the airport between 9 am and 7 pm.
We had a mishap in our room and the hotel apologised and provided us with complimentary cocktails that night and breakfast for two the next day.

Room Tip: Superior rooms on the 3rd or 4th floor looking to the mountains - spectacular at night!
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank Wombat2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noosa, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 December 2011

No English programs on TV. Only got room safe after asking about 3 times. Breakfast good. Location out of the city and transfer with shuttle, bus or taxi required to get into centre of Saint Denis. Difficult to get back at night. Great pool and views. Free airport shuttle during working hours.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozmuth2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 November 2011

I have limited French but the staff at this hotel were full of smiles and always ready to help.
The room was spotlessly clean and had the most amazing view. If you dont have a car it may be a problem getting about as it is quite far to walk to the City Centre.

Room Tip: ask for any one on the 3rd floor
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Creolia Saint-Denis La Reunion

Property: Mercure Creolia Saint-Denis La Reunion
Address: 14 Rue du Stade Montgaillard | 14 rue du Stade Montgaillard 97400 Saint-Denis - Ile de La Réunion, Saint-Denis 97400, Reunion Island
Region: Reunion Island > Arrondissement of Saint-Denis > Saint-Denis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 12 Hotels in Saint-Denis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Creolia Saint-Denis La Reunion 4*
Number of rooms: 107
Official Description (provided by the hotel):
107 Rooms hotel including superior, luxury and 2 disabled rooms. Located near the airport, the city center and overhanging St Denis bay. The hotel features a restaurant, bar, swimming pool with terrace, jacuzzi and fitness center. The Mercure Creolia offers a piano bar with good atmosphere each day of the week and thematic evenings with entertainment around the pool. Also offers 7 meeting rooms (300 people). ... more   less 
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Also Known As:
Mercure Creolia Saint-Denis La Reunion Hotel Saint-Denis
Mercure Saint Denis
Accor Saint Denis
Mercure Creolia Saint-Denis La Reunion Reunion Island

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