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“Hotel not open yet”

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Tulip Inn Sainte Clotilde La Reunion
Ranked #5 of 12 Hotels in Saint-Denis
St. Gallen, Switzerland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Hotel not open yet”
Reviewed 12 August 2014

I was wondering why there was no review on tripadvisor for this hotel but booked it anyway because for a new hotel anyone always has to be the first.

However, when I arrived there I found that the hotel is still under construction and not even open (this explains why there are no reviews on tripadvisor). No one was there, neither hotel staff nor construction workers, the hotel telephone number did not work. I was lucky that there is low season in La Reunion so I found a room in another hotel.

I find it really unprofessional (to say the least) that the hotel is selling rooms although there are not even open. I guess this has happend by mistake but they really should fix it (the hotel is still available on several booking portals).

Stayed August 2014, travelled solo
Helpful?
8 Thank Martin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anissa H, Propriétaire at Tulip Inn Sainte Clotilde La Reunion, responded to this review, 23 August 2014
Google Translation
Bonjour, nous vous prions de nous excuser pour le désagrément causé par la non ouverture de l'hôtel à la date où vous êtes passé. Nous n'avons pas pu ouvrir parce que le comité de sécurité doit passer début septembre. Ceci ne dépend pas de nous.Néanmoins, nous avons relogé tous nos clients. Nous avons aussi fermé nos chambres sur les sites de réservation jusqu'au 15 septembre. Nous espérons que vous comprenez mieux. L'hôtel sera fonctionnel dés le passage de la commission. Nous serons ravis de vous accueillir dans notre établissement pour un prochain séjour. A bientôt. Directrice de l'hôtel Tulip inn Sainte Clotilde.
Hello, we apologize for the inconvenience caused by the non-opening of the hotel on the date you passed. We have not been able to open because the safety committee must pass early September. This does not depend on us.Anyway, we relocated all our customers. We also closed our rooms on booking sites until September 15. We hope you understand better. The hotel will be operational from the very passage of the commission. We look forward to welcoming you to our hotel for a future stay. See you soon. Director of Tulip inn Sainte Clotilde.
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Additional Information about Tulip Inn Sainte Clotilde La Reunion

Property: Tulip Inn Sainte Clotilde La Reunion
Address: Avenue Leconte de Lisle 31, Saint-Denis 97490, Reunion Island
Region: Reunion Island > Arrondissement of Saint-Denis > Saint-Denis
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in Saint-Denis
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tulip Inn Sainte Clotilde La Reunion 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Tulip Inn Sainte Clotilde La Reunion Reunion Island/Saint-Denis

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