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“Memorable trip to Uganda & Rwanda!”

Guide Services Rwanda
Ranked #25 of 63 Outdoor Activities in Kigali
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: We are a local tour operator based in Kigali. We arrange private tours in Rwanda and East Africa and we provide car rental for various types of vehicles.
Reviewed 3 weeks ago via mobile

Guide services Rwanda have provided us with a good package with a Safari jeep and driver. The driver Theo was not only knowledgable but also very kind and caring! We had a 9 day Safari starting in Entebbe and ending in Kigali!
Providence at the office was very receptive and helped plan the trip for our family of four.

Thank nishhussain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRwanda, Guest Relations Manager at Guide Services Rwanda, responded to this reviewResponded 2 weeks ago

It is a great pleasure for us to know that you are happy with the provided services on your safari from Entebbe to Kigali! We were so glad to have you on safari and we are looking forward to hosting you again in East Africa. Karibuni tena!

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Reviewed 3 weeks ago via mobile

I was looking to book a tour of Uganda and Rwanda seeing the national parks and city highlights.
Providence guided and planned my trip and provided clear communication and exceptional guidance.
Our driver Theogene was the highlight of our trip. His patience and knowledge was endless. We spent 10days with him and no task for little for him, he is a perfect gentleman.
Wonderful time was had by all thanks to guide services Rwanda


Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRwanda, Guest Relations Manager at Guide Services Rwanda, responded to this reviewResponded 3 weeks ago

Many thanks for your review! We are so delighted that you enjoyed your safari in both Uganda, the pearl of Africa and in Rwanda, the land of a thousand hills. We are always trying our best to offer service and hospitality at its best.Thank you for choosing our services!
Looking forward to hosting you again!

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Reviewed 5 June 2018

I have traveled to Rwanda on business three times in recent years, and fortunately booked Guide Services Rwanda's services for transport during the latter part of my first trip. After experiencing the top-notch, personalized service provided by Theo on this first trip, he is the only guide service we even considered for the next two visits to the area. I cannot possibly say enough about Theo and his wonderful partner. They took such great care of us, both during our business travels and safaris. Theo is extremely knowledgeable regarding the area and the wildlife, and his commitment to making his clients' experiences uniquely memorable is without comparison to any other guide we've used in the past. He readily accommodated all of our needs, while also anticipating and preparing for things we had not even considered yet. His warm yet professional demeanor and superior skills are unmatched. We will no doubt be calling on him for any future trips to Rwanda!

Thank TLynnFrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRwanda, Guest Relations Manager at Guide Services Rwanda, responded to this reviewResponded 6 June 2018

Hello,

Many thanks for your review with details. It is great to know that you enjoyed your visits with Theo. We are definitely letting him know.
Thanks again for choosing our services! Looking forward to welcoming you again in Rwanda!

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Reviewed 1 June 2018

We travelled across Africa over 2 months last year and this was by far the highlight. Theo did an amazing job being our guide. We totally lucked out by getting him - we had no idea if he was going to be good beforehand, but our trip was organized by a travel agent so we just went with whoever they booked. Theo was the best - it felt like having a local friend to hang out with while in the country. He helped us see all the places we wanted to see, and learn about Rwanda, while having a lot of fun with us. It's unusual to meet someone who can help you understand the gravity of the genocide and share his own personal story while still showing that his heart has moved into a lighter place of forgiveness and moving on. He was often hilarious. We actually looked forward to our transport times between activities because we'd get to hang out with him again. He was practical and logical in helping us organize out everything we wanted to do and see. He also made some suggestions of his own which turned out to be excellent. We felt so lucky to have had such an amazing guide because his personal stories helped really solidify the experience in our minds. He often went out of his way to help - we wanted to get some custom bow ties made, and he found the perfect place to get them done. Our time in Rwanda was incredible and it was made so by Theo. He was a safe driver, the vehicle was high end and reliable, and we always felt completely safe and comfortable with Theo. Definitely go to Rwanda to visit, and definitely get in with Theo if you can - he is in high demand but so worth booking him early or trying last min to see if you can get him.

Thank calgarytravellers86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRwanda, Guest Relations Manager at Guide Services Rwanda, responded to this reviewResponded 1 June 2018

Thank you very much for your lovely detailed compliment!! We are very glad to hear that you had an amazing Rwanda trip experience. Theo is very good in guiding. We are very much looking forward to hosting you again in the land of a thousand hills and a thousand smiles!

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Reviewed 1 June 2018 via mobile

We journeyed with Theogene a wee while ago now but can remember clearly how well we were treated. Theogene was a wonderful guide for us, always aware of our comfort and ensuring that our trip would be a most memorable experience, and it really is. His explanation of the political unrest and the atrocities was quite overwhelming, his honesty and unbiased description from first hand knowledge made us very humble to have met this man and spent a week with him in his beloved Rwanda. We would do it again in a heartbeat!

Thank Arandee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRwanda, Guest Relations Manager at Guide Services Rwanda, responded to this reviewResponded 1 June 2018

Greetings from Kigali! We are very delighted to know that you had a memorable experience with Guide Services Rwanda and that you appreciated Theogene as your tour leader. We are definitely letting him know. Looking forward to seeing you again!

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