We spent nearly a week in this hotel and the only plus was the helpful, friendly, and largely efficient staff. Apart from that, there is NO hot water so cold showers all around. We paid a substantial amount for our room but not only did the shower not work (despite several complaints), but nor did the airconditioning. Everything is run down - the mini fridge (no bar to speak of) was empty of everything but ice and unidentified scum. The bathroom sink was smeared with grease; even the glasses in the bathroom had toothpaste stains. The bed was comfortable but the linen was stained and had holes in; so too the towels. Even the carpet was dulled by the sun and other marks; when we arrived it had not even been properly vacuumed. These kind of standards might work in a cheap backpackers but in a three star hotel charging high rates, this is not acceptable. Avoid at all costs! As we found out after we left, there are plenty of other great hotels and B&Bs in this wonderful city.
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