The Manor hotel, well set out on a rising hill, looked splendid in its rich splendour.
I was there for a Gala Dinner with professional friends and after a sumptuous meal and relaxing environment, some of my colleagues got trapped in the panoramic lift. This is not out of place but the bizarre discovery was that there was no maintenance engineer on site and the door release key of the lift was nowhere to be found despite an admission by one of the staff that the lift had previously exhibited similar dangerous fits in operation.
The manager just simply disappeared from the scene and the staff (even the senior ones) were trading someone else off as the manager. Nobody was willing to call the Fire Service, not even the Manager when i eventually found him. Very strange!
It was a terrible half hour nightmare completely unexpected of such a high profile facility.
The staff eventually forced open the lift doors and let the poor ladies and gentlemen out.
Anxious ending to a beautiful night out.
- Official Description (provided by the hotel):
- Sitting grandly in Kigali, within close proximity to Kigali's most exclusive addresses. A two minute walking distance from the golf club, five minutes drive from the Genocide Memorial Center and a ten minutes walk from Rwanda's newest landmark the Kigali Convention Center. At The Manor Hotel, the magnificent décor and the contemporary design of the lobby welcomes you to an experience to remember.. Our rooms are tastefully designed with an emphasis on comfort and style. Chic and contemporary, the bedrooms come complete with state of the art amenities including complimentary broadband and Wi-Fi, LCD TV with international and satellite channels, Air conditioned rooms, minibar, and room service. The Manor Hotel has three gourmet restaurants and a roof top Bar. Choose from mouth-watering Indian and Pakistani cuisine at Shere Sardar Restaurant or a quintessentially English tradition of afternoon tea at Marcos Restaurant & Lounge. Where you can find Italian and continental cuisine to choose from. If that is not enough to choose from why not try or famous Chinese cuisine at Silks restaurant The O'connells Bar and pub offers a selection of alcoholic and non-alcoholic drinks and appetisers in a stylish atmosphere. Home to a fitness centre, sauna, steam room, , swimming pool, and Spa at The Manor Hotel is a beautiful sanctuary of wellness and fitness, offering Hair cuts and hair treatments, facial, body treatments and massages by talented therapists. The Manor Hotel has two meetings and events rooms. The meeting and events rooms, one of Kigali luxury event spaces, is an ideal venue for a business meeting, private dinner, grand ceremony or wedding. Shere Sardar or Marcos is a perfect venue for a more intimate event. * Please note that the check-in time is 10:00am and check-out time is 11:00am. An early check in or late check out can be requested depending on availability. ... more less
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