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“Nice for a one night stopover”
4 of 5 bubbles Review of Lemigo Hotel

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Lemigo Hotel
Ranked #11 of 47 Hotels in Kigali
Adelaide, Australia
Level Contributor
107 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Nice for a one night stopover”
Reviewed 7 July 2012

We stayed at the Lemigo hotel for one night between a gorilla tour and flying out of Rwanda. It was a comfortable 4 star hotel which suited our purpose. It seemed to be somewhat isolated from what might pass as the city of Kigali but it was a nice base for one night. Our rooms were well presented, quite comfortable and allowed us a good night's sleep. The pool area was attractive but rather a waste because the water was too cold for swimming.

Service was an issue at times. It took 30 minutes to get internet connection assistance in our room although it was promised straight away. The advertised nightly buffet didn't exist and communicating with restaurant staff in English was a language barrier. My early morning wake-up call simply didn't happen.

However we did spend a more comfortable night than was offered in gorilla and game reserve lodges during our previous two weeks in Africa.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dadndoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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206 reviews from our community

Traveller rating
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    70
    63
    11
    9
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
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  • English first
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English first
Atlanta
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 July 2012

Vey clean, friendly, the internet is very slows, the restaurant is a bit pricy. I enjoy the spectacular view on Kigali from the exterior room. Ask for a corner room- it is much larger! Good restaurants in the proximity. I recommend " The Indian Chef".

Room Tip: corner room are 25% larger! Make sure your airconditioning does not switch itself off so you do not...
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  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DanielLUke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kampala, Uganda
Level Contributor
370 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
Reviewed 20 June 2012

The grading last year by RDB awarded the Lemigo 4 stars but by international standards I give it at best a 3 ... and taking that as a foundation, it is a good 3 star hotel ... the reception staff were not just friendly but helpful throughout with a series of requests for information. Only spent a night this time, to attend a conference at the nearby parliament,
Breakfast was the only meal I had, and it offered a range of choices but took a while to replenish what had run out, staff though helpful when they realised I was waiting for some items and brought them to the table, that was improved too from my last stay.
The rooms are still on the utilitarian side and an ironing board stood casually in my bedroom instead of being stowed in the wardrobe. Seems Qatar Airways is using the Lemigo for their crews since they started flying to Kigali in March, which of course gives the hotel some added marketing pull. Not a bad place as it is but like many others, attention to detail and renewed staff training as an ongoing effort would go a long way to make it better overall.

Room Tip: Rooms overlooking the pool tend to be noisy on weekends when excited crowds are about, so ask for a...
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Safariafficionado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
123 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed 13 June 2012 via mobile

Squalid rooms, dirty, smelly, bed bugs. Bathrooms even worse, disgusting, dirty showers patched up with tape, yellow water. Air conditioners only remain on for 15 mins before auto shut off so you are constantly turning it back on. Absurdly, they have a security check at the main entrance but then each and every emergency exit is wedged open allowing free and easy access to the entire hotel. They have ridiculously loud live music by the pool on Saturday and Wednesday as well as numerous noisy functions and weddings. This ranks as probably the worst hotel I have ever stayed in. Positive reviews must be fake or out of their minds.

Stayed May 2012, travelled solo
Helpful?
3 Thank Billyz11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Ouagadougou, Burkina Faso
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 June 2012

Stayed here for nine weeks Jan-Mar 2012. Excellent breakfast buffet, friendly staff. Nice pool but the bands can be loud at night - exterior rooms are better!

Room Tip: Avoid interior unless you don't mind loud music.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ez22v30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 May 2012

Staff were attentive to detail, friendly, and fast. Cleanliness was not an issue - I seem to recall the pool deck being cleaned and polished every single morning. Location is fine; quite central yet off the main road. Internet connection was on and off - but when it was off, a quick call to reception even at 11pm at night had a technician at my door within 5 minutes and a solution. There are 2 reasons why I would consider not returning: 1) The floors are tiled so all sounds and amplified (which affected my sleep - perhaps not an issue if you are a heavy sleeper); and 2) there was a large function that had evening entertainment around the pool; and since my room faced the pool, the music came into my room quite loudly. And my solution to this may be to get a room that does not face the pool. Look at my ratings which are quite high - I would definitely recommend the Lemigo, but with these slight caveats.

Room Tip: If you sleep early or are jet-lagged, get a room that does not face the pool.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helloseanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 23 April 2012

This is mainly a business hotel with confortable beds and clean bathrooms. Nice place for a short business stay, they have free wireless. I wouldnt recomend for holidays or family vacation.

Room Tip: Rooms looking towards the city are quiet compared to those facing the pool or bar
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank syllia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lemigo Hotel

Property: Lemigo Hotel
Address: KG 624 ST | Kimihurura - Rugando, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 47 Hotels in Kigali
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Lemigo Hotel 4*
Number of rooms: 176
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