I stayed at this hotel over a decade ago, when it was the Novotel, and felt new. There are a few really great things about the hotel - the central location in Kigali, the garden in the back (with a great pool and tennis courts), the views of the city, and the conference/catering/front desk staff who are very eager to please the customer. On the down side, the rooms are showing their age, with tattered carpets, dim bathrooms, and generally needing a coat of paint. The reception area and restaurant need a breath of life too, and the restaurant staff, while pleasant enough, were listless and inattentive. The food was OK, with a largely repetitive and unimaginative menu, though the food was fresh and tasty. The free airport shuttle is definitely a a nice feature, which I took advantage of. The property was listed as for sale during my visit, and the conversation among friends in Kigali was that a new investor is likely to restore this hotel to its former glory. Let's hope so - this is a former beauty that could be great again some day. But there is now a lot more competition in Kigali with a lot of great hotels being built every month.
- Official Description (provided by the hotel):
- The Marasa Umubano Hotel is a 4 star hotel located 5 km from the centre of Kigali atop one of the many hills that make up the city. For business travellers we offer the convenience of four meeting rooms, Free WiFi internet and a business centre. The hotel also features a bar and restaurant, various leisure facilities including an outdoor swimming pool, fitness, aerobics, sauna and tennis court. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Kigali
- Laico Umubano Kigali