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“Great value option in Kigali”
4 of 5 bubbles Review of Garr Hotel

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Garr Hotel
Ranked #13 of 110 Kigali B&B and Inns
Entebbe, Uganda
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great value option in Kigali”
4 of 5 bubbles Reviewed 30 June 2013

I stayed at this hotel for a weekend - it is located in a quiet, safe area of Kigali, just a short walk to a shopping mall with cafe, supermarket, bank etc. The hotel itself is very clean and spacious with a boutique outdoor swimming pool. The rooms are very comfortable and well furnished with adjoining bathroom. The one challenge is you need to negotiate taxi fares to the city centre which is about a 15 minute ride to the the downtown. But the hotel offers better value than the over priced chain hotels in the centre.

Room Tip: Ask for a room is the back building facing onto the swimming pool
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  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charles N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 reviews from our community

Traveller rating
    30
    37
    5
    1
    1
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
California
Level Contributor
55 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 31 May 2013

I stayed in two different rooms at the Garr Hotel, a regular hotel room in the main, front building and a sizable suite in the rear annex. If you can afford the suite, choose it. It's close to the lovely pool, a small and attractive garden, two pretty patios, and two large lobbies/relaxation areas.

Compared to four other Rwanda hotels I stayed in, the Garr was among the cleanest and most familiar for an American or European traveler. (Some travelers will like that familiarity, others may a stronger feeling of Africa.) Most of the staff spoke good English and/or French and were warm and accommodating. Prepare to pay in cash, despite the signs announcing their acceptance of credit cards.

Room Tip: Choose a room in the rear annex.
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mtnview9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi, Kenya
1 review
5 of 5 bubbles Reviewed 21 May 2013

My stay at Garr was absolutely lovely. The hotel is clean and the staff are friendly and always willing to help. I needed a translator and they arranged it for me.
The hotel is located in a quiet neighbourhood and a walking distance to a shopping mall.
Whenever I'm in Kigali, Garr is the place for me

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtice, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 May 2013

This hotel was very nice, clean and the staff was very sweet. Its close to most things and the staff is very helpful when needing taxis.
The only thing I would suggest for the food was just order it ahead of time ( about 1 hour) if you plan it ahead you will not have any problems. The food is really good and they make everything from scratch.

Enjoyed my stay!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suzie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 May 2013

This is a very lovely property. We stayed in it twice. There are rooms by the pool (some in there are very large but we had a small room). But it was very clean and quiet. Then there are rooms in the main building. The ones in the main building are very nice, clean, and large. Breakfast was free. The food is all very tasty, but it takes a while. I suggest order first and then have them call you when it's ready. The pool and area is lovely and clean. I found the hotel to be nicer than what is pictured in the photos. The neighborhood is nice and safe (near several NGOs and government buildings). There's a small shopping centre within walking distance as well as a few restaurants. I'd highly recommend.

Room Tip: I liked the rooms in the main building better than the one i had by the pool. My room by the pool...
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AusShelB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southend-on-Sea, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 March 2013

We transferred to this hotel from a disappointing experience elsewhere in Kigali and were greeted by the very friendly manageress. We were shown rooms in both the main building and the annex, and had no hesitation in choosing the annex, which as others have said is a bit like a villa. This was really lovely, with modern marble floors, a huge communal lounge, access to a small external pool and garden. Nothing we asked for was any trouble. The Internet worked fast. The 8 stations on the TV all worked well apart from the CNN channel which was scrambled. The bathroom was clean and I liked the rain shower. The only reason I have not given 5 stars is the breakfast, which I found to be rather limited. I would definitely stay here again, despite its location away from the city centre.

Room Tip: Choose the annex - you won't regret it. Even if you can't get in there, the main hotel is a...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william53_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria, Gauteng, South Africa
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 13 March 2013

Excellent hotel, with friendly personnel. The rooms are clean and of good standards and the service (restaurant, reception etc.) is Impeccable!
I had a bit of an issue with my payment, as my Credit Card wouldn't go through, but the Manager/Owner got personally involved in solving the issue. And she personally came to apologize for the inconvenience (on a sunday).
I'd recommend this hotel anytime...and if you do go, make sure you visit or stay in the new building, you won't regret it!

Room Tip: Ask for a room in the new building if you are a group
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Romeo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Garr Hotel

Property: Garr Hotel
Address: Nyarutarama | P.O.Box : 3454 Kigali, Kigali 250, Rwanda
Region: Rwanda > Kigali Province > Kigali
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 110 B&Bs / Inns in Kigali
Price Range (Based on Average Rates): ££
Number of rooms: 28
Official Description (provided by the hotel):
We offer a wide range of accommodation and services with all rooms elegantly furnished. We are located in the most environmentally friendly settlement of Kigali, 10 minutes distance from the Kigali International Airport. We are next the Grand MTN Center which has several convenient shops among them the Famous Bourbon Coffee and restaurants.For sport personalities, the hotel is located at a 3 min walking distance to the Kigali Golf Course and Tennis Club. ... more   less 
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