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“Excellent location, friendly staff.” 4 of 5 bubbles
Review of Imperial Royale Hotel

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Imperial Royale Hotel
Ranked #61 of 95 Hotels in Kampala
austria
1 review
“Excellent location, friendly staff.”
4 of 5 bubbles Reviewed 30 July 2013

Suitable location, spacious rooms, very friendly reception staff especially the business who was always available for guest service. The rooms are always clean especially the washrooms ideal for looong showers.

Room Tip: Business suites are large and spacious and very good for business travellers
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  • Stayed June 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lina s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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92 reviews from our community

Traveller rating
    5
    27
    28
    19
    13
See reviews for
1
3
8
74
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Vilnius, Lithuania
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 26 June 2013

A very good location and good facilities makes this hotel a good choice for business stay, although a poor kitchen and a terrible service at reception can ruin your stay and leave a bad impression of as nice place as Kampala.

Room Tip: Deluxe rooms are spacious and comfortable although finding a mini bar can be a problem.
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  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Augustas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 24 June 2013

A big hotel, close to the city center, the rooms are massive. just about everything is big in this hotel. Conferences keep the hotel really busy in the day. Given that is a big hotel, its tough to maintain it, but the staff does work hard on it. Was stuck in the lift on my trip, the staff was there quickly to help and sort things out. No worries. evening are very quite at the hotel, not much to do.

  • Stayed April 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Amodbangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 6 June 2013 via mobile

the rooms are very nice, mask face personnel, poor quality foods with bad taste, take only egg in thw breakfast, there was no cheese at all choices are very limited.
Fast elevators, poor cafe, poor room service menu

  • Stayed June 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Yahya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kampala hotels

nairobi
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 8 May 2013

check in was nice, the staff at the reception hard serious faces but were polite. the rooms were spacious and clean. breakfast was really bad. having a beautiful hotel at a nice location and serve that kind of breakfast does not match.
the swimming pool is big and has a nice view of the city. the gym staff are nice, and friendly.
been here twice and had to change hotels coz of the breakfast. i don't know about other meals coz i have only stayed on bed and breakfast.

Room Tip: top floor room for the best view
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  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Tabitha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 28 April 2013

If you're looking for nice spacious rooms without service or good restaurant options... this is the place...

Location: It is right in the heart of Kampala...

Accommodation: Very good spacious rooms. Clean and kept well.

Food: No options... A Chinese Restaurant and a continental restaurant with very limited options.

Service: Pathetic...

Room Tip: Choose any room with a view of the pool... and go as high as possible...
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  • Stayed November 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank maverickbull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 26 January 2013

Well a good place to stay in terms of rooms which are quite spacious, clean and well maintained. but need to work on breakfast options and lighting of hotel which are poor or not upto standard. I stayed in this hotel for 5 nights and was served same spread every morning in buffet for breakfast. In terms of cost i would recommend this place but not in terms of food and and appearance.

Room Tip: Well all the rooms are same and there is no different spread for Executive rooms.
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  • Stayed December 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank ruks r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imperial Royale Hotel

Property: Imperial Royale Hotel
Address: Plot 7 Kintu Road | PO Box 4326, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #61 of 95 Hotels in Kampala
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Imperial Royale Hotel 4*
Number of rooms: 274
Official Description (provided by the hotel):
Imperial Royale Hotel is a Conventional Centre because it has the Biggest Conference facility in Uganda. It's located in the central Business city of Kampala with easy and traffic free access to Government offices, Banks, Ngos, Diplomatic missions and shopping malls. The Hotel has 275 rooms, 22 Conference Halls with the Biggest hosting up to 2,000 guests under one roof. The Hotel also has guaranteed parking facility for 500 cars on 2 level underground parking. Imperial Royale HoteL was designated "The Media Hotel" during the Common Wealth Heads of Government meeting (CHOGM) in November 2007 in Kampala. ... more   less 
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