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“Perfect, simply perfect!”
5 of 5 bubbles Review of Humura Resorts

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Humura Resorts
Ranked #5 of 97 Hotels in Kampala
Certificate of Excellence
Copenhagen, Denmark
1 review
“Perfect, simply perfect!”
5 of 5 bubbles Reviewed 13 August 2014

Humura was recommended to me by friends and the hotel completely lived up to my expectations. Besides being quiet, clean, good location, it is a very charming place with beautiful decorated rooms.
The staff was very helpful and always kind and welcoming.
Minor issues relates to maintenance and Wi-Fi that works well but could be faster (choose a room close the router).
I'll definitely come back and furthermore recommend to everyone I know going to Kampala.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank MetteMuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humura, Front Office Manager at Humura Resorts, responded to this review, 26 August 2014
Dear MetteMuller,

Allow me to take this opportunity to thank you very much for choosing Humura Resorts as your preferred place of residence during your recent visit to Kampala and for sharing valuable time to write a review about our property. We greatly appreciate the vote of confidence and commendation.

We are truly delighted to hear that we were able to meet and exceed your expectations that made your stay with us comfortable.

Thank you very much for your patronage of our hotel and we look forward to welcoming you back. it will be a pleasure hosting you once again.

Kind regards

Hilda Birungi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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203 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Norwegian first
  • Any
English first
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 9 July 2014 via mobile

This is a lovely small hotel. The ambiance is amazing and especially at night. The hotel has an African theme and there are lots of artifacts and rugs used in the decor. Rooms are specious and I honestly couldn't find anything to complain about.

This is a new hotel but some maintenance issues are worth noting. Things like changing light bulbs especially in common areas. Where modifications have been made the quality of work is sub par.

The food is OK. Service could be more efficient. The GYM is very small.

Stayed July 2014, travelled on business
Helpful?
3 Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humura, Front Office Manager at Humura Resorts, responded to this review, 14 July 2014
Dear JOe M,

Allow me to take this opportunity to thank you very much for choosing Humura Resorts as your preferred place of residence during your recent visit to Kampala and for sparing valuable time to write a review about our property. We greatly appreciate the vote of confidence and commendation.

Please accept our sincerest apologies that the service was not that efficient , it should have not happened this way, the F &B staff are under going a training to ensure quicker service. Please note that due to the on going maintenance,some area lights are also being replaced and we have hired the best work team from Dubai to do our remodeling. At your convenience, please feel free to share more with us at reservations@humura.or.ug because your comments will go along way in ensuring that our service levels are improved and that your stay next time is a lot more comfortable.


Thank you very much for your patronage of our hotel and we look forward to welcoming you back, it will be a pleasure hosting you once again.

Kind regards

Hilda Birungi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Liverpool, Ohio
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

I spent 10 weeks in Uganda, the last four nights at Humura in Kampala. The Humura is small and inviting like a guesthouse, with the amenities of a resort. Once the gate closed behind us, we felt safe and secluded from the hustle and bustle of Kampala. The Humura staff was friendly and very helpful. The free breakfast buffet was impressive, including fruit, yogurt, cereal, freshly squeezed juice, baked goods, an omelet station, and full hot breakfast. We enjoyed eating in the open-air dining area, located near the pool. Dinners were very good as well. Our room was lovely and immaculate. We enjoyed the free WiFi, swimming pool, hot showers, and air-conditioning. This "gem" of a resort is an excellent bargain as well! I will definitely stay again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mommygoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humura, General Manager at Humura Resorts, responded to this review, 27 June 2014
Dear Mommygoose,

Allow me to take this opportunity to thank you very much for choosing Humura Resorts as your preferred place of residence during your recent visit to Kampala and for sharing valuable time to write a review about our property. We greatly appreciate the vote of confidence and commendation.

We are truly delighted to hear that we were able to meet and exceed your expectations that made your stay with us comfortable.

Thank you very much for your patronage of our hotel and we look forward to welcoming you back. it will be a pleasure hosting you once again.

Kind regards


Braxton Branice
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

After a month in eastern Uganda without running water and electricity Humura was heaven, hot showers were wonderful, yes I took more than one. But...the next day was just as heavenly. The staff were super friendly and helpful. The room was lovely, well appointed and very spacious. I stayed another night on my way back through Kampala after going on Safari. The breakfasts were delicious and I ate dinner there twice, not just for convenience but because it was good. I recommend Humura highly!

Room Tip: Rooms on the upper level open onto the lovely pool, bar and breakfast area. Also, there are less sta...
See more room tips
  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank denidrinkwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humura, General Manager at Humura Resorts, responded to this review, 17 June 2014
Dear Denidrinkwater,

Allow me to take this opportunity to thank you very much for choosing Humura Resorts as your preferred place of residence during your recent visit to Kampala and for sparing valuable time to write a review about our property. We greatly appreciate the vote of confidence and commendation.

we are truly delighted to hear that we were able to meet and exceed most of your expectations that made your stay with us comfortable.

Thank you very much for your patronage of our hotel and we look forward to welcoming you back, it will be a pleasure hosting you once again.

Kind regards


Braxton Branice
General Manager
Humura Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
106 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

I used to stay at the Sheraton in Kampala but recently I have heard so many bad stories including rats in the bedrooms. Possibly an urban legend but I decided to try somewhere else and ended up at Humura Resort.

The place is very nice and quiet (have to admit that refurbishment work was going on whilst I was there in June 2014, but they did tell me this at the time of booking and it was only from say 09:30until. Around 4:30. The place is clean, comfortable and friendly without being over the top as is often the place in small hotels. It has excellent free WIFI all over the hotel.

My room (not refurbished) was comfortable and clean.

They have a good breakfast and buffet lunch. The only issue I had was that it took over an hour to deliver 2 Pork Chops. It was very tasty one it finally arrived but was a long time coming.

Finally, they need to stock up,on their wine. They only had sweet white wine by the glass. No red or dry white!!!

Would I stay here Again? Well yes!!

Value for money @ $130 for a single. Yes.

Location Yes

Security Yes

Friendly, secure and clean Yes

Room Tip: 1-3 just been refurbished
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Crackers H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humura, General Manager at Humura Resorts, responded to this review, 12 June 2014
Dear Crackers H,

Allow me to take this opportunity to thank you very much for choosing Humura Resorts as your preferred place of residence during your recent visit ti Kampala and for sparing your valuable time to write a review about our property. we greatly appreciate the vote of confidence and commendation.

We are truly delighted to hear that we were able to meet and exceed most of your expectation that made your stay with us comfortable.

Please accept our sincerest apologies that your pork chops order took an hour to be delivered, it should have not happened this way, and also that we dint have the wine choice that you required, note that we have immediately embarked on restocking our wine varieties. At your convenience, please feel free to share more with us at reservations@humura.or.ug because your comments will go along way in ensuring that our service levels are improved and that your stay next time is a lot more comfortable.

Thanks you very much for your patronage of our hotel and we look forward to welcoming you back, it will be a pleasure hosting you once again.

Kind regards

Braxton Branice
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 15 May 2014 via mobile

Spent my first and last night in Uganda at the Humura after picking it at short notice on the hater et and booking through Expedia. Was very glad I did. My advice is book direct rather than through Expedia as it was $20 cheaper. The rooms are very nice, it's generally fairly quiet and the staff are all very helpful and friendly. Highly recommended.

Stayed May 2014, travelled on business
Helpful?
Thank stutravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humura, General Manager at Humura Resorts, responded to this review, 12 June 2014
Dear Stutravel,

allow me to take this opportunity to thank you very much for choosing Humura Resorts as your preferred place of residence during your recent visit to Kampala and for sparing valuable time to write a review about our property. we greatly appreciate the vote of confidence and commendation.

We are truly delighted to hear that we were able to meet and exceed your expectation that made your stay with us comfortable.

Thank you very much for your patronage of our hotel and we look forward to welcoming you back, it will be a pleasure hosting you once again.

Kind regards

Braxton Branice
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 19 April 2014

I very rarely review on here but i was really surprised by the pretty disgusting review by The Word of Your Lord on here. I stayed at the hotel around the same time as him this year with a friend and I recognise hardly anything that he said. People will have to make their own minds up but have a look at all the other reviews which are virtually all positive. Its a beautiful, quiet hotel with very little noise despite being onlly fifteen minutes walk away from Garden City. It has a lovely little pool which I swam in all the time and wasnt dirty at all - utter nonsense. Sure, its very narrow ( you swim lengths), but so what, its long enough to swim in. As for the restaurant, its not brilliant at times and you do have to wait a bit. But the manager of the hotel couldnt have been more friendly and is addressing that issue. The rooms are great with good satellite tv, air conditioning and very little traffic noise. You can hear your neighbours sometimes, thats true, but the idea that you cant sleep 'til your neighbour has gone to sleep is totally over-the-top unless youve got serious anxiety problems.The best thing about the hotel is that non-guests are not allowed in so its incredibly quiet and you can sit by the pool and relax. Most other hotels in town are mobbed most of the time. Overall, an excellent place and Ive been coming to Kampala for twelve years and stayed at probably 15 different places. If you want perfection, go and pay $300 to the Serena. From my experience of Uganda, thats what most complaining tourists from a certain very rich country seem to do as nothing less is good enough for them.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jelgoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humura, Front Office Manager at Humura Resorts, responded to this review, 23 April 2014
Dear jelgoon,

Allow me to take this opportunity to thank you very much for choosing Humura Resorts as your preferred place of residence during your recent visit to Kampala and for sparing valuable time to write a rave review about our property. We greatly appreciate the vote of confidence and commendation.

We are truly delighted to hear that we were able to meet and exceed most of your expectations that made your stay with us comfortable.
Thank you very much for your patronage of our hotel and we look forward to welcoming you back, it will be a pleasure hosting you once again.

Kind regards,

Hilda Birungi
Rooms Division & Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Humura Resorts

Property: Humura Resorts
Address: Plot #3 Kitante Close, Kololo | P. O. Box 35521, Kampala, Uganda
Phone Number:
Region: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Kampala
#4 Luxury Hotel in Kampala
#5 Business Hotel in Kampala
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Humura Resorts 4*
Number of rooms: 18
Official Description (provided by the hotel):
Humura, meaning "state of relaxation and calm", is a city-based resort in a calm country atmosphere. This elegant 18 room resort within 5 minutes walking distance from the 18 hole Kampala Golf Club and an easy drive from Kampala’s key attractions, including major shopping malls, is a tranquil oasis amidst the bustle of the central city. Whether visiting the capital on business or pleasure, Humura’s picturesque garden, outdoor swimming pool, restaurant, bar and gym facilities combined with impeccable service will provide you with a complete escape and will allow you to experience Kampala at its best. A special Program for Children is also available at the Humura Resort. Pets, however, are not permitted on the hotel grounds. ... more   less 
Reservation Options:
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Also Known As:
Humura Hotel Kampala

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