Booked the place over email based on positive reviews here plus their own website's description that mostly focuses on the restaurant. Unfortunately it's closed for renovation and they don't share that fact until arrival.
The single room was bare bones--a bed in a room, small window, no fan, cement floor bathroom across the hall seemingly shared with one other room. Having come from Ethiopia I expected more for the rate of 33 USD but thought maybe this was the local market. But nope, I found a place around the corner with a restaurant actually open, atmospheric restaurant though not the rooms, larger rooms with TV and fans for as little as one third the price.
So I told the manager I was switching accommodation, and... she locked me in the gate. Now I'll admit that I should've looked for new accommodation sooner (this was 10PM), but I'm in a new city and the reason I book ahead is to not immediately worry about this. Her argument, as I understood it, was that I should pay for all 3 nights I booked because they held the room, even though it seems pretty clear that at least some other rooms at the place weren't taken. I offered to talk to the owner if she could call him, and she said he was he was unreachable. She also said the phrase "this is Uganda" in a context that I took as an implication she was threatening to get me in legal trouble where I'd have to pay bribe. I offered to pay for the breakfast order I'd put in for the next day, and she said if she accepted only that amount of the cost of what I'd booked then the owner could call her a thief.
This whole exchange took only 3-5 minutes. She ultimately relented and unlocked the door, after she asked where I was from and I said I'd been living in Ethiopia. Maybe that was a sign to her she couldn't pull this on me? India is actually the toughest place I've travelled in terms of this sort of stuff (though extremely rewarding) and I'd say I've never had a comparably irritating experience.
Anyway, at least as long as the restaurant's closed, the place has nothing going for it--not the rooms, not the staff, not the price, not the location (walkable to central Kampala but little in the immediate vicinity). But it's mentioned in a Lonely Planet that's now (I think) 3 years old, and they're apparently going to use that mention for all it's worth.
I would advise you stay elsewhere.