Stayed here for a 3-day meeting (with an extra day to relax) and had a great experience. Staff was extremely friendly and accommodating (did it help that we were part of an important group?). I arrived in the middle of the night, but got checked in within minutes and he also carried my bag to my room for me. Room was lovely and spacious and the balcony had a great view of the lake.
I got two massages while there for a great price of USD$30 - deep tissue and the massage therapists were strong. Breakfast buffet was tasty and loved the fresh made eggs. Lunch buffet was also pretty good with some variety (though not a huge amount, which was fine by me). Never tried the dinner buffet - we either ordered off the a la carte menu (never had a problem with this) or the bar menu.
The meeting room was great, and we had snacks at our breaks that were tasty. Staff were very attentive.
A few complaints - the construction is really an eye sore, and it starts rather early, which isn't great when you arrived at 4 am. The road to the hotel is a bumpy ride (off the main road) but manageable. But you definitely get the sense you are remote.
Hotel is not right on the lake (too bad), and it's surprising there is no option to go to the lake. They could offer a sunset cruise or something like that to add some variety (and get you out of view of the construction!).
I would also recommend that the hotel place its meeting guests close to the main building, since we spend our whole day there!
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Southall Travel, Priceline, Jovago.com, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Lake Victoria Serena Golf Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lake Victoria Serena Hotel Kampala