This is a perfectly acceptable place to stay (and was especially welcome after a long flight), but frankly falls some way short of the quality that should come with the room prices - it's fine to charge international rates ($300/night) for a room, but the quality of rooms and service has to match (or, frankly, given the average cost of local hotels, exceed) what the same amount of money would buy internationally. In particular, the hotel's air conditioning (especially in public areas) is either woefully inadequate or simply not turned up enough, the beds are extremely hard (again, even by local standards) and the staff generally inattentive and slow. All in all, just OK.
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- Also Known As:
- Lake Victoria Serena Hotel Kampala