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“Two weeks spent there--enjoyed it.”
Review of Royal Suites

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Royal Suites
Ranked #21 of 101 Hotels in Kampala
Granite City, Illinois
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Two weeks spent there--enjoyed it.”
Reviewed 30 July 2013

This hotel is an unpretentious place in a very quiet part of the city with a very nice well kept swimming pool and a surprisingly well equipped fitness center on the second floor; the treadmills overlook a swampy area with ibis, cranes and occasionally a monkey coming out to look for a handout. The staff was very friendly and helpful and the room and bath were clean. Mosquitos were a nuisance and the room was sprayed daily when the nets were lowered but one or two seemed to get through occasionally. The complimentary internet was a bit slow but sufficient if I dropped bells and whistles from my email accounts.

It is a fair distance to the hubbub and traffic jams of the downtown area--about $15-20 for a cab to the central area. The office where I was working was about ten minutes away and no traffic jams.

The poolside bar was the only option and had limited offerings. The restaurant breakfast was adequate and the lunch-dinner offerings were limited--I liked the whole Tilapia and roast goat--but the vegetable offerings unfortunately were limited.

Room Tip: Higher floors have less problems with mosquitos. Pool view was nice.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tlayloff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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55 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
Saint Louis, Missouri
Level 6 Contributor
238 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 17 July 2013

Do you like Malaria? If so... then you would love this room! I can't believe that they are charging $160 + for this room! The most disappointing factor about this room is that it is situated in front of a SWAMP! Yes an African Swamp- that is full of Malaria carrying mosquitoes! We couldn't sleep in this room on most nights because the mosquitoes are soooo bad. A bug net does no good because house keeping opens it during the day, doesn't spray and doesn't close it. By the time we get to the room and close it the mosquitoes are climbing all over the bed!

Other problems include:
- Slug in the room climbing on the wall
- Black bugs with hard shells in and on furniture
- Room has a sewerage smell (from the swamp)
- The safe in 2 rooms wouldn't work! I had to carry my valuables everywhere I went in Uganda!
- Iron in 1 room wouldn't work
- AC in 2 rooms wouldn't work
- Charge of 2,000 Uganda Shillings per minute on phone calls (Even for Cabs)
- Bug nets wouldn't close all the way


The pictures are very deceiving. The room looks luxury at first but if you are used to a 3 star or above room (in the West) then you will find this hotel sub-par. I would have gladly paid a 2 star price for this room- but in Uganda $150 and up for a room like this is just robbery. My wife and I couldn't enjoy the rooms at all. We stayed out long hours just to minimize our time in the room.

YES THERE ARE CLOUDS OF MOSQUITOES!!!

Please do not stay here!!!!!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank InnoAvenue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kampala hotels

Mumbai (Bombay), India
Level 4 Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 June 2013

Visited Kampala on a client request and was disappointed with the choice of hotel. Thankfully I got into the hotel late into the night and checked out the next morning. The place is at the end of a lonely lane, a bit creepy in the night, its dark and the rooms are a maze spread out vast and wide.

Food was really sad - the chicken burger for dinner was a big mistake. It was tough as a rubber trying to be chewed. The bottled water in the fridge was frozen, I had to wait till it melted. The ketchup bottle served with dinner had 1 spoon of sauce in it. poor service.
The next morning breakfast was also not very exciting. the bread was so hard it looked stale. I am glad they managed to get the eggs fried correctly.

The bathroom shower is disappointing. Holes were clogged up and there was barely any pressure. Makes it disappointing when you need a good warm shower at the end of an hectic day.

The TV channels are limited and not much you can watch even if you want it to put you to sleep. The kitchen is well stocked with utensils and cutlery if you plan cook when you live - but I don't advise you stay here.

  • Stayed May 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kapsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2013 via mobile


We stayed here for about 2 weeks .
Located in the affluent area of town .The ambience was excellent .

Nicely furnished rooms with balcony and great views of swimming pool area .

Good variety of meals at the restaurant .
We had the self catering option too , which was great .
I highly recommend this place .

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mathsgenious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
25 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 February 2013

Royal Suites ticked all the boxes for me. Clean, sizeable rooms, excellent food, excellent service. The swimming pool and gym facilities came with the room, and as I was there for work mostly I enjoyed being able to start my day with a workout/swim.

The rooms were not only beautiful but very well-fitted, with the option (and equipment therefore) to cook for oneself if one so wished. I also liked that each room had a secure safe for keeping valuables, as opposed to having the safe at the reception.

Mosquitoes were rather high in number, but there were mosquitoe nets in all the rooms, and the staff sprayed the rooms with insecticide every evening with the turn-down. Frankly, I didn't feel bothered by the mosquitoes at all, and I had been informed by staff to take care and keep the net in place.

Just FYI, I wouldn't exactly call it low-budget, but I felt I got my money's worth.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kampala, Uganda
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2012

For having being seduced by the quality of the rooms and by the information that "parties are organized inside the ball room and it doesn't disturb the guests", I have selected Royal Suites as a base for a mid term assignement in Kampala. But it was a mistake...

Every day, the music is way too loud in the garden which makes the room where you expect to rest a place where you can't stand to stay !!! It is preferable to go out in town have a drink and to come back when the athmosphere is calm down which is mostly not before midninght...

Strongly not recommended if you want to sleep or rest !!

Room Tip: Pool is fully crowded by children and not at all accessible for the guests to enjoy... To avoid abs...
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatrickAbidbol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surabaya, Indonesia
Level 6 Contributor
243 reviews
240 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 18 August 2012

Spacious rooms, and nice view from hotel room.
Price wise, its ok compared to other hotel in Kampala.
This hotel is recommended by my business partner and Im glad to take his advice.
Will surely stay here again for the next stay

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Alexandre N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haira N, Manager at Royal Suites, responded to this review, 20 May 2015
Dear Guest,
We were very delighted to have you stay with us at Royal Suites. We appreciate your priceless feedback. We apologize for our late response but hope to have you with us again when you come back to Kampala.

it was an honor having you stay with us.

Kind regards
Haira N.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Suites

Property: Royal Suites
Address: Plot 18-20, Binayomba Road | Bugolobi, Kampala 11354, Uganda
Phone Number:
Region: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 101 Hotels in Kampala
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Royal Suites 4*
Number of rooms: 90
Official Description (provided by the hotel):
Situated in the prestigious suburb of Bugolobi- Kampala, Royal Suites is ideal for both leisure and business travelers in search of a home away from home. A mere 10 minutes drive away from the capital Kampala, thus conveniently located in close proximity to the city center and all other major attractions in Kampala. A hub of world class accommodation (short/long stay); dining and wining; wellness; M&G Waterfront; retreat and relaxation facilities. Whether you are looking for breathtaking family/private experience, or you want a top notch business arena for training, meetings, conferences or dinners, we will beat your experience. GUESTS are assured of superb accommodation in a tranquil and safe environment. Location Plot 18-20 Binayomba Road, Bugolobi. ... more   less 
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