I have travelled throughout Africa and can say that the Sheraton Hotel ranks among the best I have stayed in. Unfortunately, an incident last night tarnished all the good things that I enjoyed. I was at the bar and some poeple came in to order drink at 18:50, and asked why they were charged full price as this fell within happy hour (18:00 to 19:00). The so called manager claimed that the system was setup that way and therefore it was, in his view, already19:00 as per the system. He did not understand that this was actually "stealing" from his guests, the one's that actually ensure that he has a job. This is such a simple thing, it is unacceptable. 1 or 2 minutes and one can argue, but 10 minutes - no way. Get the basics right and value your customers, don't try to cheat them.
- Official Description (provided by the hotel):
- Book and Earn SPG Points! Ideally located in the heart of Kampala city, Sheraton Kampala Hotel welcomes travelers with a relaxed ambiance and a dazzling array of upscale amenities. Just 45 minutes drive from Entebbe International Airport, we are within easy reach of the central business district area and shopping malls. Take a magnificent view of the city or the well-known Kololo and Nakasero hills from our 236 guest rooms and suites, which are each decorated with a local flavor and homey comfort. Our well-equipped fitness centre - complete with a cardiovascular gymnasium and outdoor pool - will make your stay more relaxing. If you're joining us on business, we have 11 flexible meeting rooms for conference and banquet facilities - including a Grand Ballroom -with great options for five to 500 guests. A fully-equipped business centre with Internet, fax, and photocopying services is also available. Try out our Paradise Grill, with fun themed lunches and dinners offering international cuisine. As the evening falls, gather with family, friends or colleagues for a delicious meal at the Equator lounge, which stays open throughout the week with our resident DJ spinning your favorite songs until 3.00 am. Whatever your plans, our friendly staff at the Sheraton Kampala Hotel will make your stay a memorable one. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Kampala
- Kampala Sheraton